Stephanie F.
Vehicle Make : Toyota
Andrew was great
Nauman S.
Vehicle Make : Toyota
Very happy with the service. Andrew is awesome
Jieh-ping S.
Vehicle Make : Toyota
Thanks so much for the dedicated help from Mr. Ray Ramirez
Eunyoung Y.
Vehicle Make : Toyota
Andrew's service and kindness to the customer was outstanding!
Margaret Ann.
Vehicle Make : Toyota
Car look like new! I have checked it over and there is no evidence of the damage. Thanks for the good work in a timely manner.
Christina C.
Vehicle Make : Toyota
Wonderful customer service that was completed quickly
Stephen D.
Vehicle Make : Toyota
Andrew was great to work with!
Mhd A.
Vehicle Make : Dodge
everything was great
Fiedler.robin D.
Vehicle Make : Toyota
Thanks for the great service.
Kimber M.
Vehicle Make : Honda
Great job all around! The entire process was quick and easy.
Andrew B.
Vehicle Make : Volvo
The rapair was good but the car had a stench of oil for over two weeks. Also, a razor blade was left out near the window controls. Very dangerous and I was very dissapointed in the sloppiness of those who performed the repair. I will not be returning.
Juan R.
Vehicle Make : Toyota
Andrew was very courteous and professional in handling the care of our vehicle.He is the epitome of what an exceptional employee should be.
Katrina L.
Vehicle Make : Toyota
Very professional and done in timely manner
Stephen L.
Vehicle Make : Toyota
Severe break down of communication. On 10/18, I called the shop and talked with a receptionist. Told her that I would be out of the country on 10/25, would be leaving my cell phone at home, and directed the shop to call my wife who would be happy to take the car back and drive mine home. The receptionist took her phone number and told me there would be no problem. My wife never received a phone call or text message. I was stunned when Enterprise Rental charged me for 6 extra days of rental use last Friday when I picked up my car. When I told her the story, she stated there "was a breakdown in communication and we will work on it"
I was expecting a return phone call from Andrew this morning, per yesterday's conversation with the receptionist at Richardson Automotive. Andrew never called.
Meanwhile my credit card has been charged. This is completely unacceptable and I will contest the fee.
Rebecca B.
Vehicle Make : Nissan
Definitely went above & beyond while I hope I never need your services again if I find myself needing this service I definitely will be calling you guys!
Jaylen E.
Vehicle Make : Nissan
ALEX WAS GREAT. KEPT ME UPDATED & HAD THE VEHICLE READY BEFORE THE EXPECTED DATE.
Marsha S.
Vehicle Make : Toyota
Tommy Hague kept me well informed and treated me very well. I would bring any repairs back to him in a heart beat!
Victor B.
Vehicle Make : Toyota
Andrew was a superb and competent guy...he saw my car got the best
Yu X.
Vehicle Make : Toyota
The manager, Andrew, is a really nice guy. He was very patient with me and help me get my car fixed as soon as they can.
On the contrary, staff who work at the car financing department are really unfriendly. Alex talked me into buying warranty which I did not even understand what it was, and then I canceled the warranty with the manager at the financing department. He submitted the wrong VIN number to MPP and hence my refund was delayed. MPP told me that they contacted him for the correct VIN number and never heard back from him. If I did not call MPP myself, I would not have been refunded yet.
Yvonne B.
Vehicle Make : Toyota
Very professional and courteous. Highly recommend them. Kept me well informed at all times. Thank you very much. Would give them a 10!
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