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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 391 reviews 89%
4 star 17 reviews 4%
3 star 12 reviews 3%
2 star 9 reviews 2%
1 star 12 reviews 3%
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(All Vehicle Makes)
Debi H.
Vehicle Make : Audi
5 out of 5
4/30/2014
Excellent experience!
Zachary T.
Vehicle Make : Chevrolet
5 out of 5
4/19/2014
Great job! Thanks for vacuuming the inside!
Valeria J.
Vehicle Make : Mazda
5 out of 5
4/19/2014
I did not expect to get the professional and courteous service I received from an auto body shop. Your Team has changed the way I think of your industry. Special thanks to Kevin **** for making me feel confident I would receive the best work. You all rock!
Jeremy L.
Vehicle Make : Toyota
4 out of 5
4/16/2014
To start off, I'd like to express that I still think it's the other guy's fault in the accident, but I digress. The folks at Emerald Coast Collision were very good. They repaired our vehicle beyond our expectations. I won't say exactly what they did, but they did, and I thank them for that. There were weekly updates to the repair time of our vehicle which allowed us to plan ahead to pick up our car. Emerald Coast Collision really took a lot of stress off my back which allowed me to do my business stress free while they did theirs.
Geraldine G.
Vehicle Make : Honda
5 out of 5
4/12/2014
Excellent service. I will recommend them whenever I get the chance. Thanks
Bryan W.
Vehicle Make : Toyota
1 out of 5
4/10/2014
I was not informed on my vehicles progress appropriately. I went to pick not up at it's scheduled completion time just to be told it wouldn't be ready for a few more days. Up until that time I was getting updates via text where my vehicle was in the process of the repairs. The last text I received was the completion date and time. Not receiving any more texts I assumed it was ready when I was told it would be. It was a huge frustration since I had already returned my rental. I would have appreciated an update once they knew they had to order more product they needed. The customer service was lacking during repairs.
John Calcote.
Vehicle Make : Lexus
5 out of 5
4/5/2014
Could not be more pleased with the service and the results. Thanks, John Calcote
Floyd T.
Vehicle Make : Cadillac
5 out of 5
3/28/2014
Dave did a great job with customer service and ensuring I was happy with product and service.
Kevin F.
Vehicle Make : Mazda
5 out of 5
3/22/2014
Work was thorough and repair cost was fair.
Stephen R.
Vehicle Make : Ford
5 out of 5
3/22/2014
Outstanding service.
Unk U.
Vehicle Make : Lincoln
5 out of 5
3/21/2014
It was the best experience I have ever had with auto repair. I was completely satisfied. Thanks for a job well done!
Russel K.
Vehicle Make : Mazda
5 out of 5
3/7/2014
Overall the staff was very courteous and professional. I would definitely recommend your company to anyone in need of such service.
Wesley B.
Vehicle Make : Hyundai
4 out of 5
2/27/2014
Only disappointment was that the estimate of 2 days was shorter than the 3 days it took. Thanks for the cleaning of the car
Jason Z.
Vehicle Make : Chevrolet
5 out of 5
2/26/2014
The best service by far.
Donald H.
Vehicle Make : Scion
5 out of 5
2/7/2014
The car looks fantastic and staff at Emerald Coast were some of the best I have dealt with. I encourage friends to bring their vehicles to Emerald Coast and experience your expertise first hand. Thank you for everything.
Samuel C.
Vehicle Make : BMW
5 out of 5
1/29/2014
Eric was very professional and polite and kept me up to date regarding its status. Overall, a very good experience.
Christopher K.
Vehicle Make : Ford
5 out of 5
1/28/2014
Eric was very professional and friendly. The service I received was excellent and the car looks great!
Michael S.
Vehicle Make : Honda
5 out of 5
1/23/2014
Repeat customer. Highly pleased with their service. Would recommend without hesitation.
Sandra M.
Vehicle Make : Toyota
5 out of 5
1/8/2014
Great and quick service
David G.
Vehicle Make : Scion
5 out of 5
1/1/2014
Gary, Eric, and your shop staff went out of their way to put my Limited Edition Scion xA back together original. I can not begin to express my gratitude to your entire staff. Thank you so much. Sincerely, Dave Goehringer

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