Mall Of Georgia Ford Body Shop

Everyone was super friendly and helpful.

The customer service team and the repair techs did a great job!

I came in on a Saturday to drop my vehicle off for repairs. Before I could even step out of my vehicle I was greeted/welcomed by Bryan. Bryan's greeting wasn't just about what he and his shop could do for me. I promise it felt as if I had spoken to him many times before about random things that we've both always been mutually interested in. The process of getting your car into the shop would literally take anywhere from 2-5 minutes if you don't find yourself lost in a conversation about cars or sports. Bryan told me he'd take care of my car and he did. My car was done in a week due to my damage. I knew the damages would be taken care of with no problem but I what I was most concerned about was a paint match. I was told there's nothing they can't handle and they proved they aren't all talk. You will receive a text message alerting you of the processes your vehicle is going under during its repairs. After picking up my car I could't tell it was ever hit. These folks have experience! From the drop off to the pick up you will feel good about your choice of shop to deal with. I told Bryan I'd be back when needed and I meant that. You guys made a friend and fan of me! Thanks again! Jamie Red 2013 Ford Taurus Limited

Very friendly. Work was completed in a fair amount of time so I wasn't left without a car. Work was very satisfactory. Thank you.

Great job.

Second wreck on that car, they did a perfect job

Brain the body shop Manger was great to me and my family he went the extra mile to explain everything to me and how it will be done.The work turned out excellent and I will highly recommend him and will use him for any future needs.Thank you

Fast friendly service. My car looks great!

My estimator Emily was awesome dealing with my deadbeat insurance agent. She was great to communicate with me and made my experience with Mall of Georgia Ford awesome. The work was done in a timely manner and I am happy with my service thank you very much

Appraiser (Emma?- sorry forgot name) rushed the job completion in order to allow us to keep a scheduled out of town departure. Thank you!!

Emily and Ivana at the front desk were always polite and helpful. Emily always could give me status updates on the extensive repairs to my Explorer. I never had the opportunity to meet any of the hard-working folks in the bag. My vehicle looks and runs great. We have a couple touchups to do but that will happen next week.

Amazing job.

Good

Good experience from start to finish.

Ordered part ( sideview mirror for F150) on Monday afternoon, part was in Tues, I showed up at ****:05 and was out at ****:30. Efficient and friendly service , great experience.

So far so good, took 2 weeks, but great quality work.

Excellent customer service. Very jappy woth the whole process.

Great service. Completely satisfied.

Emily toon good care of my car from the beginning to the end.

Everything was completed in a timely manner. What was quoted by another body shop took Mall of Georgia Ford's body shop half the time! Their staff was friendly and courteous. Having an accident is extremely frustrating and upsetting. Mall of Georgia Ford's body shop relieved much of that. Thank you to the staff for their professionalism! It has not gone unnoticed! 10/10