Abra Auto Body Repair of America - Durango

It was great! Car was very clean when we picked it up.

They were very helpful and kind. Got my car done early and kept me informed daily. Would recommend them to all my friends.

The repair to my Toyota Highlander was done quickly and it looks like new again! Thank you for the great job!

Very prompt and courteous

Totally

Thank you!

Job done Shelly was great she heard issues understood them and got the job done

Shelly was amazing to work with. She is a great employee!

Great impeccable service. Patient, efficient and kind. Plus the outcome of final repair was the best!!!

Great service! Great work!

I've had dealings with this ABRA branch 4 times in the last year or so. Every time, they have acted in a professional, courteous, and friendly manner. Derryl (sp??) has been especially helpful, keeping me informed on a daily basis as to the status of the repairs to my vehicle.

Great service, thank you

The ongoing communication regarding repair status was very helpful. Darryl was outstanding in every way possible. The only critique is that the broken lock on the driver's side door was not fixed or addressed in the repairs. Also, the car is making some strange sounds now (as if I am driving over chunks of ice) and when I close the rear door, it sounds rickety and odd. We will monitor this over the next week and be back in touch with any concerns. Overall, though, we were very satisfied with your services and would recommend you to others.

While the communication was good throughout the process the end result was very dissapointing. We were told our vehcile was ready and when we arrived we found that the battery was dead and no-longer holding a charge. We did not have any problems with the battery during the life of the vehicle and the battery was recently inspected so I am positive that something happened during the repair. The process of picking up the vehcile took 2 hours and the vehicle died later that night again because of problems caused to the battery during the repair. Additionally, while the front portion of the vehicle was detailed there was still broken glass from the accident all over the back of the car...it appears that whoever was in charge of deatiling forgot to check the back. We were very dissapointed in the state of our vehicle after it was returned to us.

The car took longer than expected, but after some inveatigations we found that it was the insurance fault not abra's. I had my front bumber, fender, rims, and spoiler replaced and it looks factory. I took my car knowing that repair shops can never make your car look the way it did before the crash. However, i no longer believe this thanks to Abra. Your customer care and service was great! Thanks for giving me my baby back :)

Great experience.

Liked receiving the updates. car looks great

From the time I stepped in the shop for the estimate to the completion of the repairs, Niikki and Daryl were friendly, professional, and answered all my questions. Daryl was conscientious in keeping me updated on the repair process. My looked great when I picked it up. I would definitely recommend Abra to everyone.

Thank you for keeping in contact with me all the way while working on my car.

Great costumer service!! I thought the text message up dates were great!!