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Real Reviews From Verified Customers

Sonja R.
Vehicle Make : Toyota
4 out of 5
9/2/2016
This is my second time getting car collision repair and both times I have been very satisfied. From start to finish the Collision/Service Team were awesome! Mr Monty White took care of me and made sure I was notified every time a change was made, he called adjuster for corrections, and just to make sure I was ok going through the process. I am never dissatisfied and I refer Service King to others as well as posted business cards at my place of employment for others to utilize your service. Thanks for another great experience
Elizabeth Y.
Vehicle Make : Ford
1 out of 5
8/31/2016
The front parking sensors are not working and they did before the accident
Stacy H.
Vehicle Make : Kia
4 out of 5
8/27/2016
I must say that I was extremely leery about having my car repaired at this location based on numerous negative on-line reviews. However, I can now honestly tell you that my experience was nothing short of fantastic. The Geico agent that handled the estimate; the Enterprise agent that handled the rental car; and all of the Sevice King employees that I dealt with were top notch! Great job by all.
Jay M.
Vehicle Make : Honda
5 out of 5
8/27/2016
Good work, done quickly
Patricia D.
Vehicle Make : Hyundai
4 out of 5
8/26/2016
Things didn't start well . I unfairly took it out on Ralph and called and apologized. Ralph turned out to be wonderful. His people skills spoke for itself . You better take care of him as well as he takes of you. From what I could see maybe he should give people skill classes. He took care of me and changed a situation that could have made things unpleasant.
Donna R.
Vehicle Make : Honda
5 out of 5
8/25/2016
Everyone was very professional. My car looks great. I appreciated the texts on how the work was coming along.
Tyler D.
Vehicle Make : Volkswagen
5 out of 5
8/24/2016
David was great throughout the entire process. Kept me informed with what was going on with my vehicle. Very satisfied with the service I received, and will recommend Service King.
Diana E.
Vehicle Make : Mercedes
5 out of 5
8/23/2016
Everyone was kind helpful and answered all my question. Thank you for the good work and kindness.
Misty J.
Vehicle Make : Infiniti
1 out of 5
8/20/2016
My car was not repaired fully. I am not happy at all.
Dennis F.
Vehicle Make : Dodge
2 out of 5
8/19/2016
Very poorly organized. Emails/texts sent by "corporate" not in sync with actual status. Overall - not a good experience from the moment I walked in the door. Would not choose to do business again with Service King (at that location at least).
Paul C.
Vehicle Make : Ford
5 out of 5
8/19/2016
Dave was awesome sent me a detailed message daily of everything that was going on. And was helluva lot faster than first predicted. Amazing
Tania T.
Vehicle Make : Chevrolet
5 out of 5
8/18/2016
Dave kept me updated and was the nicest person! Made this process easy breezy!
Janice R.
Vehicle Make : Kia
1 out of 5
8/18/2016
My experience was the absolute worst. My initial adjuster assigned to my claim got moved to a different location in the last stages of the completion of my vehicle. Understandable that these things sometimes happen unexpectedly but the repair man (Ralph) not sure of his job title seemed a little too busy to assist me. 3 days in a row I called him mornings mostly either he'd tell me he'd call me right back with more info or he was ALWAYS out at lunch. I wouldn't receive a call back from him until 6:30 or 7pm in the evening several hours after my initial call. The list goes on and on but I simply had the worst experience and I will NEVER do business with you all again. I mean that in the most sincerist form and I deeply apologize for any inconvenience I may have caused. You guys are greatly appreciated just not the best customer service.
William W.
Vehicle Make : Chevrolet
4 out of 5
8/11/2016
John Novotny is an awesome GM. He certainly goes out of his way to please and make sure you are completely satisfied. Would highly recommend Service King to my friends if ever needed. Also Christopher **** is a wonderful employee and he was the original one that helped us after our wreck. But has since been transferred to another location. Thank you again! Susan Browne William W
Dennis C.
Vehicle Make : Dodge
3 out of 5
8/11/2016
Far too slow but high quality
Mary T.
Vehicle Make : Lexus
5 out of 5
8/11/2016
Service King customer service was great! I appreciated the text messages that kept me informed on the progress of my repair.
Alexander B.
Vehicle Make : Kia
5 out of 5
8/8/2016
They did a great job! I was impressed with the quality of work and the customer service was excellent! I will do business with you guys again! A+ 10/10 Gold Star!
Adrian L.
Vehicle Make : Honda
5 out of 5
8/6/2016
Thank to service king and all who play a part in getting my vehicle repair ya ll have done and awesome job and I will recommend service king to any one need work done thanks guys keep up the awesome work.respect.
Bernard C.
Vehicle Make : Infiniti
1 out of 5
8/6/2016
My backup camera is not working correctly and back bumber not attached correctly
Gavin O.
Vehicle Make : Infiniti
5 out of 5
8/6/2016
job well done

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