Tyonia P.
Vehicle Make : Saturn
The staff was very professional. I appreciated all the text and phone call updates. It was nice to receive advice when I picked up my vehicle. I had a great experience and would recommend your services to family and friends.
:)
Ann R.
Vehicle Make : Mazda
Done well and quicker than expected
Toure B.
Vehicle Make : Lexus
Great job
Brian C.
Vehicle Make : Toyota
Thanks for the attention to detail.
Enoch B.
Vehicle Make : Toyota
Great service. Had excellent experience with everyone. Thanks for job well done.
Jeffrey N.
Vehicle Make : GMC
I am very upset that it took so long almost 6 weeks to get my car back. After being given a few phone messages and a few phone calls and **** Email regarding my car, I feel the communication was inadequate. There are several things that are not correct on my car. I picked it up at 11:45am Saturday morning and my car had not been driven for 6 weeks and I had NO oil in my car. I had to add 3 full quarts of oil. I do not have a leak at all. The mirror on the passenger side is not put on correctly and there is a continuous whistling sound. The steering is extremely tight. The decal on the back tailgate is not on secure. When I opened the hood after pulling off the road because the oil pressure light came on and I was told to stop my car immediately I noticed a cap that was closed in the engine. I took a picture of it. The passenger side back window that was repaired...the motor sounds and runs as if it were in a car from a junk yard. The window barely makes it back up. I am almost afraid to open it. Not to mention 2 brand new scratches I found on the drivers side of the car. But other than that...
So apparently I am not satisfied or pleased with the work I had done on my car. I will notify Geico tomorrow as I feel they should know. I have had my car worked on at this location before it was Abra. It was Hubler Collison and repair. Much more satisfied with them. I would definitely reconsider going back to Abra and not worry about having my car fixed at a close convenient location and do research to see where I could get best results.
I take pride in my vehicle and have taken very good care of it. My car was a huge investment when I bought it almost 7 years ago. So for a dump truck to run me off the road and to avoid a head on collision I had my first car accident. I truly can not express to you the dissatisfaction I received from Abra. I really hope that these concerns I have will be resolved. But as to why there was no oil in my engine is even more bothersome. My car could have caught on fire!
Patti Nichols
****-****-xxxx
Michael H.
Vehicle Make : Chrysler
I would like to thank the ladies at the front desk that were so kind to me whenever I called or came into the office. I would also like to thank Andrew and to let you all know that he is a very kind and helpful person. He is the perfect picture of what great customer service looks like.
Thank you, Patty Hall
Arturo S.
Vehicle Make : Toyota
They dont wash and wax the car, only the damege part.
They dont reemplace the damage light, and have some scratches.
They only polish one light.
Willard H.
Vehicle Make : Ford
I appreciate the effort to get back online with the completion time and the truck looks great!
Carole C.
Vehicle Make : Pontiac
I was taken care of very well. Everyone was helpful and friendly. I appreciated the updates on the progress of my repairs. The car looks great!
Heather A.
Vehicle Make : Chevrolet
Car looks great. Everyone was so nice and accommodating.
Tranaye T.
Vehicle Make : Ford
I think Abra is a great company and they took their time an took great care of my vehicle.
Nelda D.
Vehicle Make : Toyota
I am absolutely thrilled with the work that was done. My car looks fabulous! I couldn't be happier. Your repair craftsmen obviously go above and beyond to produce a superior result. Thank you so much.
Deborah N.
Vehicle Make : GMC
I was pleased...
Mary H.
Vehicle Make : Ford
Only complaint- daily texting annoying
Phillip M.
Vehicle Make : Chevrolet
Never heard of Abra b4 this incident . The car wasn't gone 24 hours & I got a phone call about the repair. Very impressed w/ Danielle Huff & her frequent emails keeping us informed of the status of the job. Outstanding!
Joe R.
Vehicle Make : Jeep
,the workmanship and the communication was outstanding
Deborah R.
Vehicle Make : Mazda
Everyone was great to work with and extremely communicative - which I appreciated very much! I would definitely return (if I am on need). Thank you!
Pamela D.
Vehicle Make : Ford
My car was completed in a timely manner and they accommodated me by allowing me to drop off my rental at the same place.
Kelleemarie J.
Vehicle Make : Ford
The team was very professional and I.had my car back far sooner than expected.
Social