Maura W.
Vehicle Make : Chevrolet
My car looks great! Everyone at ABRA Auto Body was extremely helpful. I really appreciate the e-mail updates.
Andrew K.
Vehicle Make : Nissan
My car was estimated to take about two weeks to get repaired, but it was finished in only a week. Everybody was incredibly friendly and helpful, and I was kept up to date on everything during the process of the repair.
Jeffrey M.
Vehicle Make : Ford
Excellent repair work. Extremely happy with entire staff, first class and very professional. Will highly recommend your services.
Sharon K.
Vehicle Make : Nissan
The car looks good and it was done quickly. Thank you.
Drew N.
Vehicle Make : Volkswagen
Service and communication about my vehicle repair was done very well.
Anthony D.
Vehicle Make : Subaru
Because of a hood being delivered damaged, the repairs took longer than expected. However I was kept well informed and the job was very well done.
Lashawn R.
Vehicle Make : Lincoln
They did an Awesome job & I'll definitely continue to give you my business. Just not too soon ... lol, lol :-)
Kelly T.
Vehicle Make : Kia
The girls that run your office are fantastic!
They know their stuff, helpful, and put me at ease.
Also, appreciated the calls and updates very much!
Definitely will recommend your business to others.
Eric B.
Vehicle Make : Chevrolet
I experienced outstanding customer service for a second time from the ABRA team. The emails and personal phone calls, keeping me up to date on my vehicles repairs, were very reassuring. Gary provides excellent customer service that is complementary to the outstanding work he and his team performed on my vehicle's repairs. I am completely satisfied once again.
Dennis Y.
Vehicle Make : Chevrolet
great customer service and fast pace make sure answer all questions.
Sara H.
Vehicle Make : Chevrolet
They were quick and friendly, they even came and got me when the car broke down. Good people. Thanks.
Keith G.
Vehicle Make : Toyota
Very prompt and professional service. Absolutely no problems with this company. Would highly recommend.
Rose V.
Vehicle Make : Toyota
Absolutely wonderful team to work with. Very communicative from start to finish, there wasn't a day my car was with Abra that I didn't hear an update on what was being done to assess and repair my car. I would highly recommend them for any future work!
Melanie C.
Vehicle Make : Toyota
The service was great and they also took care of my extra charges which was very nice of them.
Sunil M.
Vehicle Make : Nissan
The entire team was very professional and friendly. The process of leaving my car for repair and picking up the rental car was very well managed. I did not had to wait for the rental car.
To my surprise, the car was ready in one day. fast turn around.
This was my second visit to the ABRA Indianapolis, I was very satisfied on both occasions.
Keep the great customer service work going on.
Thanks again.
Sunil M
Michele N.
Vehicle Make : Mazda
The one suggestion I would make is that you forgo having the main/central office send out updates with false information. I found Lee and Rich at the office very informative and prompt in their updates but the information sent out by the central office would often be contradictory. I'd rather just hear from the shop working on my car.
Danielle H.
Vehicle Make : Kia
Turned out great!!!
Lawrence M.
Vehicle Make : Infiniti
you weregood at coustmer sevice,keeping me informed on repairs,and timely repair on auto thanks for doning a good job. Lawrence A. Mayfield. will recommend others.
Arnold G.
Vehicle Make : Saab
Rear storage compartment had insulation or something similar to it on blankets and other items, also three metal fastner items were left in compartment.ly was not cleaned out, which should be part of job completion.
Eric B.
Vehicle Make : Chevrolet
I felt well informed every step of the way. Samantha, Dawn, and Gary were outstanding to work with. They truly made a stressful situation tremendously easy with exceptional customer service.
Thank you again!
Respectfully,
Eric B
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