Daniel K.
Vehicle Make : Buick
Beth Sheperd ( Carmel, IN ) was very helpful with the "walk around", very good about keeping me up to date on the vehicle. The vehicle looked great when the hail damage repair was all finished. Beth had the vehicle delivered to me at my employment, and the vehicle was clean.
Thank you for great service! I will recommend ABRA to others.
Daniel K
Martha R.
Vehicle Make : Kia
Great fast job.
Anne J.
Vehicle Make : Hyundai
Your customer service rep, Beth Shepherd, was a pleasure to work with. She patiently answered all my questions and thoroughly explained each step of the process. Her attention to details made the whole process of getting a car repaired "painless"....except for my wallet and that she couldn't help. I was very pleased with the personnel and the repairs. A. I am thankful Liberty Mutual uses Abra. Great company! Plus they completed the repairs a day and half earlier than expected and I drove away in a repaired and sparkly clean car! Happy to recommend your services.
Khari N.
Vehicle Make : Chevrolet
Excellent experience. I love this place. Thanks for taking such good care of my baby, Carmel Abra.
Michael M.
Vehicle Make : Buick
Beth and the staff could not have been more accommodating or service oriented. Helped me with the return of my rental car and dropped off keys to me. The experience was exceptional!
Alexandra K.
Vehicle Make : Volkswagen
Great costumer service!!
Austin M.
Vehicle Make : Audi
Lots of miscommunication of issues and status. Repair took almost 2 weeks longer than promised. MAJOR gap in Abra expertise in checking out vehicle systems and diagnostics versus what a 3rd party or dealer shop is "allowed" to do when given direction by Abra. The store GM did fulfill request to share unexpected rental car costs, but there is a lot that can be learned from this experience.
Jacquelene S.
Vehicle Make : Toyota
They did a fantastic job and it was in a timely manner. The car looks brand new from the front. I love having the text and phone call updates.
L Dale.
Vehicle Make : Jeep
Wonderful staff. Great work!
Lauren M.
Vehicle Make : Pontiac
Quick and efficient!
Keith T.
Vehicle Make : Acura
When I went to pick up my car after hours, I was told that my car would be unlocked. I drove 45 minutes to get my car, and it was locked. Had to make a Nother trip the next day. Not real happy about that. However, the work was good.
Dennis B.
Vehicle Make : Honda
This is the third time our family has used your services. We have been pleased with the quality of the product and the professional of the staff. Have recommended you to others more than once. Really wish cost was less but it's certainly market competitive. Thank you for a great end product.
John S.
Vehicle Make : BMW
Excellent customer service and work. Kept me well informed each step of the way with no surprises.
Katheren B.
Vehicle Make : Ford
Appreciated the regular updates and politeness and extra effort
Ray H.
Vehicle Make : Chrysler
Very professional & very thorough !
Bryan E.
Vehicle Make : Pontiac
Thank you for your professional treatment and fine work as well...????
Cynthia W.
Vehicle Make : Range Rover
Randy was awesome. Love text updates. Front desk was efficient. Everything was better than expected. Very happy with my experience. I will definitely recommend to a friend.
Smriti I.
Vehicle Make : Saturn
Good work, great service
Marcy M.
Vehicle Make : Volkswagen
Samantha and death at your Carmel location are not only professional they are all so friendly and efficient. Thank you much
Bob R.
Vehicle Make : Dodge
John and Samantha were great they were professional and did everything they said they would. Would recommend them just a great experience. Thanks to all.
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