Kathleen M.
Vehicle Make : Volkswagen
The work was well done.
Cheryl B.
Vehicle Make : Mazda
I was surprised to hear from Joe (the estimator) that Abra does not customarily check the braking system after a care accident. I had a front end collision which involved forcing me to slam on my brakes. I was concerned when Joe told me they did not inspect my braking system. I was concerned that there was damage to the braking system and would assume that after the extensive damage to my front end, that inspecting the brake system would be part of the inspection. Upon request Joe did inspect the braking system. The remainder of my experience was great. My recommendation is to include an inspection of the braking system. Thank you
Scott S.
Vehicle Make : Subaru
Thanks joe
Robert A.
Vehicle Make : Acura
My car was delivered on time and in perfect condition. Katherine was very helpful and informative. Whoever cleaned the car did a nice job also.
Jennifer D.
Vehicle Make : Nissan
I appreciated the thoroughness of my repair and the updates. Thanks!
Paul T.
Vehicle Make : Infiniti
Katherine was great during the entire process...and the car looks great!
Robert S.
Vehicle Make : Nissan
All repair issues were resolved. I was able to get my vehicle back within a reasonable period of tim. Joe was great to work with. Car was returned clean inside & out, which is very much appreciated.
Suzan Z.
Vehicle Make : Ford
I could not be more pleased with my experience at Abra Auto Body! I had a complicated situation where the person who rear-ended me wanted to pay my repairs out of pocket and Abra worked with him to get it all paid for without having to charge me for anything upfront and I am so grateful for that! Everything from the estimate to the rental car was straightforward and simple. The work was done on time and it came out beautifully. Katherine kept me updated about the progress of my repairs which was very helpful! I will definitely use Abra for all my future auto body needs!
Lee B.
Vehicle Make : GMC
I was kept updated on the repair progress of my vehicle for the duration of the repairs. ABRA repaired my car in only 2 business days - I was impressed!
Jerilyn D.
Vehicle Make : Volkswagen
Everything was great and we'll informed of progress. Brought vehicle home and found few minor issues bit will take back tomorrow to have repaired on the spot.
Peng C.
Vehicle Make : Toyota
Skilled clean and beautiful
Joseph D.
Vehicle Make : Audi
Kathrine was wonderful to work with. Communications & updates were frequent & appreciated. This is my 2nd experience with ABRA & I would readily recommend to family & friends! Thanks
Lauren C.
Vehicle Make : Nissan
I wish the communication had been better. The part I was supposed to recieve came in broken, which I understand. However, I would have liked to been notified that this would prolong the process. I wasn't made aware of the situation until I called to check because I was expecting to pick up the car that day.
Albert K.
Vehicle Make : Hyundai
Courteous ,prompt, attentive to detail, full explanation, professional and answered all my concerns. I was kept informed of the progress of the work.
Nicely done. Thank you.
Al
Bob C.
Vehicle Make : Nissan
What a great experience !!!!
Thanks everybody for the great job. The complete process from the estimate to the rental car arrangment to the great communition with Joe **** keeping me posted on all the events as they took place. This is a 250,000 mile truck 15 years old and restored it to new condition !!!! I am so impressed with the fine job that was done :)))
Thanks
Bob C
Ashley L.
Vehicle Make : Chevrolet
Everyone was extremely nice and extremely helpful. I mainly dealt with Kathryn and she kept me updated at all times during the repairs. She displayed great customer service!
Joe R.
Vehicle Make : Honda
Great work on the repair and awesome turnaround time!
Robin B.
Vehicle Make : Chrysler
My experience was very pleasant. Joe at the Carmel, In location was very professional and always kept my husband and I very informed of the status of our vehicle. of
Neal L.
Vehicle Make : Volvo
Jeff Lynch is absolutely awesome he has taken customer service to a whole new level as a matter of fact your whole staff was kind courteous and very professional. Thank you all for your help during these extreme cold temperatures.
Sincerely,
Neal L
Michael D.
Vehicle Make : Cadillac
Katherine and Team did a super job communicating all through the process. Network with Enterprise rental and Travelers made it very easy. End product is beautiful. Thanks
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