Oluwatoberu T.
Vehicle Make : Kia
Great job fixing my car. However, there were several small stains on the driver's seat, which weren't there when the car was initially dropped off. I will have to find a way to clean it. Besides that, the experience and customer service were excellent. I just would have preferred a cleaner car on return.
Amy W.
Vehicle Make : Honda
They replaced my windshield with an aftermarket one rather than the OEM one I requested and did a crappy job installing it (it had a huge gap not sealed at the base of the windshield where it meets the plastic by the wipers). I signed an agreement stating I wanted ALL OEM parts in accordance with IN state law that states cars 5 years old or newer are entitled to choose OEM parts for repairs done through insurance. It was very frustrating that they violated my request, especially considering it was also laid out in the estimate from insurance to use genuine Honda parts. In order to fix the error, I in turn have to go longer without my car and need a rental due to not being able to use the car I arranged for the estimated days...
Kelly C.
Vehicle Make : Toyota
Friendly service and efficient repair
Kevin J.
Vehicle Make : Ford
Samantha made me feel like I was special and never let on that I was totally disorganized and unprepared. She went immediately into above the call mode and pulled off such a favorable experience. Can't say enough. What a pleasant surprise.
Jody D.
Vehicle Make : Jeep
This is a great place if you need to get car fixed from accident. The customer service is excellent and you feel like your always welcome. They did a great job on the repairs and clean my car after they were done. Love this place and would recommend this anyone needing bodywork done. Thanks for making the whole process easy.
Russell T.
Vehicle Make : Chevrolet
Done on timely and car looked great!
Karen D.
Vehicle Make : Hyundai
Terrible experience. Finish was different than when I took it in.
Sue S.
Vehicle Make : Honda
Great service! Lived getting the updates throughout the process.
Kelly E.
Vehicle Make : Saturn
Will definitely refer Abra to friends.
David L.
Vehicle Make : Honda
They did a wonderful job and went over the top. When the repairs were finished, my car was completely detailed; inside and out. I would highly recommend their services to anyone needing auto body repairs.
Wesley W.
Vehicle Make : Dodge
Communications completely broke down...didn't do what they said they would.
Shelly T.
Vehicle Make : Dodge
Nice job, timely repair and friendly staff!
Linda D.
Vehicle Make : Ford
Great experience from receptionist who went above and beyond when there was an issue with the rental car and the service advisor who kept me informed. Car was in shop less than a week which exceeded my expectations. Impressive job everyone!!!
Kristin B.
Vehicle Make : Toyota
Randy was great! After being in a car accident, taking time off work to bring my car in for repairs Randy and Samantha made me feel comfortable and made the whole process so easy. You all did a great job my car looks great!!!
Thank you
Courtney T.
Vehicle Make : Nissan
They kept me informed about every thing
Douglas B.
Vehicle Make : Lexus
Quick turn around
Kerrie M.
Vehicle Make : Chrysler
Thank you for being nice and easy to deal with. Great experience.
Justin R.
Vehicle Make : Hyundai
Thank you
Jeff M.
Vehicle Make : Honda
Randy was great !
Marti W.
Vehicle Make : Ford
Wouldn't change a thing! Beth was awesome to work with, thoroughly answered my questions, and kept me apprised of my vehicle's repairs throughout the the entire process. Thanks for making this a wonderful experience! I will definitely recommend you to friends.
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