Abra Auto Body Repair of America - Federal Way

They did a great job with my truck and kept me posted along the way.

Staff was very polite and nice and they communicated with me every step of the way.

Ok.everything, good jobs

Car looks great thanks.

Everyone on the team did a great job, completed it on time, in line with the quote -- first-class professionals all the way!

I was kept up to date and they were friendly and pleasant

I don't need a rep to call me on this. I have voiced my concerns and complaints to both the shop and to the District Manager, Tom Redding. You can refer to either of those two points of contact for more details.

Great job and costumer service! Thank you!

Amazed at all the updates I received. My husband loves the work you guys did. Thanks!!!

Only little happen one part next to tire back side driver it's scratch but iam very happy thank you

Amazing job! Would highly recommend

First of all my vehicle was returned dirty, there are black marks on the ceiling of my interior, as well as dirt and shoe prints on the plastic portion and back portion of my vehicle. One of the tail lights was replaced but the other one still has damage to it (minor yes, but still was not like that prior to the accident and should have been fixed as well). There is what looks like glue or some type of dried adhesive oh the rear door. The speakers cut in and out as well as the touch screen/navigation system random turns off completely and restarts while driving. I picked my vehicle up on Friday mid-day and assumed everything was done properly and it wasn't until I got home and looked it over after the issue with the navigation system and speakers caught my attention, that I realized how poor of a job was done. I would have brought it back but it was Memorial Day and the shop was closed. I will be contacting my insurance company to ensure all of these issues are corrected. I have never been so unhappy with any service. I simply want my car returned to the state it was in prior to the accident, that shouldn't be asking too much in my opinion.

Thants for the prompt service and good communication!

Jessica always kept us updated on the situation of are vehicle. I really appreciate all her hard work she did for us

Very professional and I would use them in the future.

Very strong customer service and follow up on the way through the process. Ivan is an exceptional customer interface person to have on your team. Thanks!

Definitely would go back for any repairs of the future. Definitely will recommend to friends.

Repair completed in 4 days - Outstanding service - This was my second repair by Abra.

Good job very happy with it

We've used A bra several times and are always 100% satisfied