Jason H.
Vehicle Make : Toyota
Expectations of when I would get vehicle were not clearly shared. I turned vehicle in on Monday and was shipped to another facility because I indicated. After initial call that vehicle was received at second location on Monday, didn't receive call until after I confirmed I would receive Friday am. I didn't receive until Friday afternoon after several apparent delays of tow truck arrival. Communication about expectations or progress wasn't great. Work looks good. But weekend plans cancelled and disappointed since could have adjusted with better communications.
Tobias E.
Vehicle Make : Toyota
Dan, the manager, and the desk associate did a great job being very polite and professional! I would use them again in a heart beat!
Jeff S.
Vehicle Make : Chevrolet
Andrew did a great job and kept me well informed. Extremely pleased with the outcome
Janice M.
Vehicle Make : Mercedes
Thank you to everyone at ABRA, my car looks fantastic and it drives great !
Baljeet H.
Vehicle Make : Jeep
Very nice worker and got my car back on time
Hailey S.
Vehicle Make : Subaru
My repairs were taken care of in a timely fashion, with updates every step of the way that leaves out all the guessing. I truly appreciated that.
Cynthia T.
Vehicle Make : Honda
Francisco was a wonderful contact!
Michael L.
Vehicle Make : Honda
Communication from the shop regarding repairs and estimated completion was spotty. Rarely received call backs.
Angela L.
Vehicle Make : Lexus
Thank you for a very nice job well done
Aliza R.
Vehicle Make : Dodge
I am not happy that they further broke the door panel of the passenger door that was already cracked and delicate. We typically use a different note shop but Abra is who the insured users so we tried your service this time. Never again.
Paul G.
Vehicle Make : GMC
Costumer Representative was Great ! Like I told him if I was back in Phoenix AZ it would have taken a whole lot longer. Thank you for your Very Quick Service and a Job Well Done !!
Wayne M.
Vehicle Make : Chevrolet
Better than expected, great update text notifications. Didn't have to call, nice system. Truck was washed and interior cleaned nice touch. Appreciated the great customer service
David E.
Vehicle Make : Subaru
Original estimate said repair would take one week, actually took three weeks. The communication for the delay did not happen.
Danelle G.
Vehicle Make : Ford
Thanks for the update phone calls and texts! AND my dear car was done when expected! Hooray!
Laci G.
Vehicle Make : Kia
You guys did such an amazing job and very quick service! Everyone was helpful n kept me updated on my car! Thank you so much you're the BEST!!!
Yuliya T.
Vehicle Make : Lexus
From the minute I walked in and until the moment I picked up my car my experience with ABRA was nothing less satisfactory! Staff is very friendly, patient, and helpful. My car was repaired very quickly and it looks beautiful! Andrew checked in with my everyday, keeping me updated on the progress and making sure all my questions were answered. It's no fun getting into a car accident but it makes a huge difference having a great team helping you out through it. I'm very glad I chose ABRA. Thank you!????
Sainabou/ebrima Jobe.
Vehicle Make : Lexus
They provided excellence service
Joe G.
Vehicle Make : Chrysler
We are pleased in every way with your organization. I am impressed with the way you folks kept me informed on the progress of my car being fixed. Also, I found everyone to be very helpful in every way. The shop as well as the office and bathrooms were very clean and gave confident that my car would be well taken care of. When I picked my car I found it very clean inside and out. Thank your company for a quick and outstanding job. What a fine company. Regards; Joe & Pat Goffin
Bonnie Z.
Vehicle Make : Nissan
Great fix and a excellent detail job.
Tim H.
Vehicle Make : Dodge
Knock on wood.That was my first experience with auto damage in 49 years of driving. Allstate and Abra of Smokey Point made it a painless experience. Thank you to all, for a fabulous end result of quality work! Tim
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