Grace H.
Vehicle Make : Kia
Loved the emails and the constant communication. Service was impeccable.
Evelyn S.
Vehicle Make : Toyota
This is the second time we have used you, and feel you did a great time both times. Thank you! Evelyn
Teresa A.
Vehicle Make : Kia
Meagen keep me updated every day!
Vivian L.
Vehicle Make : Toyota
they were very helpful and nice. Explained everything thoroughly
Naoki Y.
Vehicle Make : Toyota
This is our 2nd time to get service from Abra. Bruce supported us again. He is very professional and gave us valuable information. Also, frequent status update and quick repair lead time is very good especially after painful incident which requires car repair. I would recommend Abra to my friends.
Eric W.
Vehicle Make : Volvo
Excellent experience from beginning to end. Dion Spina was excellent in keeping me up to date and informed via email about my car and promptly answering any questions I had. Every person I talked to at ABRA was very nice and professional. My expectations were exceeded with the finished outcome of my car. My car was rear-ended and the back of my car looks brand new now! And it was an added bonus I didn’t expect that my car was detailed so nicely inside and out. Also, ABRA worked so nicely with my auto insurance company. It made the whole process effortless for me. Thank you ABRA!
****W.
Vehicle Make : Jeep
Great job, looks good as new.
Karen R.
Vehicle Make : Honda
I would recommend Abra to people I know.
Ji C.
Vehicle Make : Volkswagen
Megan did an amazing job fixing my car making it shiny and new again! :)
Laura M.
Vehicle Make : Lexus
I was super pleased with my entire experience! My car looks great, it was finished before I was expecting it to be done and Bruce communicated each step clearly along the way!
Peter R.
Vehicle Make : Volkswagen
So far, everything looks great
Joe S.
Vehicle Make : Toyota
Dion was very professional. He kept me updated about my car while it was in the shop. Thank you so much Dion. On a scale of 0-10 you deserve a 12!
The car was done on time and beautifully. It looks almost new. It was cleaned thoroughly inside and out. They even cleaned the car key's buttons which were sticking a bit when it was brought in for repair. Thank you to the whole ABRA team who took care of this repair. You are a gem to your business!!!
Carmen R.
Vehicle Make : Toyota
Front desk awesome. Whenever I phoned in, they quickly pulled up my case. Megan was amazing. Really has a knack for the personal touch. She was always on top of everything and kept us informed.
One thing that could be improved is to not spray the interior of the car with fragrance. My wife is very sensitive to chemicals and we always end up having to try to take the smell out with white vinegar. Probably a lot of people like the fragrance, but could be a problem for some. This is just feedback and in no way affects my opinion of your performance. I will always choose ABRA when given the chance.
Inyin Shana.
Vehicle Make : Lexus
Very helpful, repairs look amazing and the service was very quick
Ramona B.
Vehicle Make : Toyota
Dion was great at keeping me updated on the progress of repairs, and made a special effort to get my car to me in a timely manner, even with some glitches in the process.
I would recommend Abra to friends who need repairs.
Bette S.
Vehicle Make : Toyota
The people I came in contact were very helpful and kind.
My car looks great. I would use your service again if I ever have the need. I would refer you to anyone
Thanks
Bette S
Annie K.
Vehicle Make : Acura
nice experience
Kwok L.
Vehicle Make : Mercedes
good customer service and detail status update
Joycelyn A.
Vehicle Make : Subaru
The people at the front desk shouldn't swear. It was a conversation amongst themselves and they were definitely not speaking to or about a customer. I over heard it from the waiting area. I totally don't care and swear like a sailor myself, but more uptight customers might take offense. Just my two cents!
Also, a covered parking area with designated spots might be helpful. It was pouring when I dropped my car off so me and Megan got soaked surveying the damage.
Everything else went smoothly and the repairs were completed much more quickly than I'd anticipated.
Thank you!
Jeffrey F.
Vehicle Make : Chevrolet
No criticism at all, nice job start to finsh
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