Abra Auto Body Repair of America - Snohomish

My car looked brand new!

Great communication, quality service.

The repair looks perfect. I love how clean the car is on the inside and out. The car looks brand new. Thank you.

I really hated the texts you guys sent about "updates." You literally should just get rid of that seeing as it gives you 0 updates. I didn't like how the front desk lady didn't inform me of Kelli contacting people on Tuesdyas and Thursday's. I expected a report by the end of the first day. I also didn't like that Kelli forgot that I asked them to check out my alignment for Monday when I called in at 2pm she asked if I wanted to come get it. The auto detailing inside was ok. There was dust all over in it for some reason sticking to the top of my steering wheel. It wasn't vaccummed well on the floors besides the mats. The other parts weren't touched. Center console maybe got vaccummed out but not whipped down. I did like that if got done relatively quick. That when I did talk to Kelli she was very open and always contacted me back via email and phone. The work they did looks good for the bumper work. I was worried it wouldn't match. It ended up matching well :)

Looks like a brand new car. Love it.

Very pleased with the whole process.

Good communication throughout. Only issue was that the insurance company was not quick to get the claim to ABRA, which meant a week's delay in scheduling the work. Once scheduled, there were no surprises. Chris was excellent at keeping me informed.

I was concerned that my car would not be what it use to be. I was very impressed with the frequent updates that kept me feeling that my car was in good hands. The result were very satisfying. Thanks for service.

They were very helpful, walked me through the process and made me feel very comfortable and confident that the job would be done to my satisfaction. They were sensitive to my needs helped in communicating with the insurance company and the car rental agency, kept everybody updated and completed on time. It was a real pleasure having my car repaired by your organization.

The work was quick and well done I enjoyed the updates I never had happen before and everyone was very polite thank you

It was a great experience having you all work on my car. I felt very informed and well taken care of throughout the whole process. I would recommend your services to my friends and family.

They were very professional and friendly, their work was done quickly and very well. We will use them in the future, thank you so much. Alan and Angela Jensen.

The time frame for the repair was a little longer than was projected in the future I think if you don't give a customer a time that their truck or vehicle will be done until you've torn it apart and seeing all the damage that needs to be repaired.

Excellent service

Kelly was great to work with and was straight forward with everything about my car.

It was nice working with some great people. The car looks great

It was fixed quickly, I was happy with my updates, and everything looked wonderful and everyone was nice. I LOVE that my car was vacuumed out.

They kept me informed through the entire process, did a fantastic repair job, & washed & vacuumed my car! Wonderful!

Wonderful experience! Everybody there does a great job. I'd recommend you anytime. Thank you again.

Polite, addressed my concerns well