Dalton S.
Vehicle Make : Chevrolet
David McCollum and Dean Glendenning took exceptional care of not only my vehicle but me. While repairs were underway David and Dean answered any and all questions I had, kept me well apprised of status on a regular basis, and immediately set aside time to walk me around one day when I stopped by to check on the progress. At time of pickup I was thrilled to see David spot cleaning, by hand, as I walked around and touched the vehicle inspecting repairs; to me this shows a certain level of pride in workmanship which impressed me. Very happy with this experience and even more so with the level of customer service provided.
Jennifer S.
Vehicle Make : Honda
Great customer service
Nicholas M.
Vehicle Make : Pontiac
Dave was great to work with. He kept me informed of everything going on related to my car. I will definitely use them again and recommend them to friends. Kudos to the entire team for a job well done.
Paul &.
Vehicle Make : Ford
They were awesome job done on time and to perfection very personable
People we will recommend all our friends
William V.
Vehicle Make : Audi
Keep up the great work and service.
Carrie H.
Vehicle Make : Buick
Awesome customer service!!
Allison C.
Vehicle Make : Pontiac
Quick and easy service. Car looks great.
Kelly J.
Vehicle Make : Kia
I felt that there was a lack of communication regarding the completion date of the work on my vehicle. This caused some stress and inconvenience. The work was beautiful however.
Nicholas R.
Vehicle Make : Toyota
Dean and his team were completely professional. I got excellent service from the moment I arrived at the office to the time I drove away. Thanks for your attention to detail and desire for customer satisfaction.
Peter G.
Vehicle Make : Hyundai
Always quality work
Cori C.
Vehicle Make : Toyota
I really appreciated the work done on my vehicle, it looks amazing. I also think the communication and customer service is very quality. Thank you
Julie L.
Vehicle Make : Ford
THIS SHOP IN KENNEWICK, WA IS AWESOME. PROFESSIONAL,KNOWLEDGEABLE, FRIENDLY AND EXCELLENT FRIENDLY STAFF. I WAS APPREHENSIVE WHEN I SHOWED UP WITH MY CAR ONLY BECAUSE I HAD NEVER HEARD OF ABRA. ALL WAS GOOD WHEN MANAGER DEAN GLENDENNING MET ME IN THE PARKING LOT OF ABRA. GLEN PUT ME AT EASE WITH A LITTLE HUMOR AND BIG SMILE. I WILL BRING MY BUSINESS TO THIS SHOP HANDS DOWN. THEY GET AN. A
Andrea N.
Vehicle Make : Acura
Great work!, I was surprised with the short wait time to receive my car. Everyone at the office was really friendly . 10 out of 10
John P.
Vehicle Make : Ford
Excellent, perfect work
Nicole L.
Vehicle Make : Subaru
David, was very friendly and helpful! He made us feel at ease about our car that had been rear ended. My husband and I are very happy with the repairs and feel very confident that if any problems came up ABRA would be there to help!
James S.
Vehicle Make : Toyota
Repairs and customer service were excellent
Mike H.
Vehicle Make : Chevrolet
Great customer service
Quality workmanship
Fast service
Mary K.
Vehicle Make : Toyota
Excellent place to do business. This our 2nd time using them and we would highly recommend them!
Elizabeth C.
Vehicle Make : Toyota
After a minor incident my truck was left with some body damage. Abra sent out the tow truck to pick it up and repaired the damages. The work was done well and I am happy with the outcome.
Denise H.
Vehicle Make : Toyota
Looks great and so glad to have my car again. Crazy how dependent we are on a set of wheels. Great people to works with.
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