Denise L.
Vehicle Make : Kia
Outstanding customer service. Everyone was so friendly and helpful. I love the constant communication and updates that were sent to me about the progress of my car. My experience was nothing less than positive. Thank you ABRA for the outstanding job that you did on my car. I will certainly recommend you to everyone that has need of this type of service.
Thanks again, The Lawrence's
Julianna L.
Vehicle Make : Toyota
I am very satisfied with my cars repair. We were treated with respect and right away, I would definitely recommend them!
Brian W.
Vehicle Make : Nissan
Truly excellent customer service. One of the best examples of existing for the customer. Enterprise car rep was there, roles were explained, timeline presented. Communication via text was super. I would rate them higher than A if i could.
Very very impressed.
Arnold J.
Vehicle Make : Lexus
especially like the frequent status updates (e-mail) on the vehicle
Michael D.
Vehicle Make : Jeep
Thanks
Vongsant C.
Vehicle Make : Toyota
Hi, Thank you for such a lightening service. I dropped my truck off at around 11a.m., and by 4p.m. Garry called and let me know that it's repaired and ready for pick up. Also thank you for such a professionallism your crews have as well as Geico rep. Such a team you have there. Thanks again, Vongsant (Vince) Chaijaroen
Steven F.
Vehicle Make : Toyota
Great check in, staff all helpful and friendly. Good communication by phone
The texting aspect of communication needs work. Work timely completed and it looks great.
Alexandra G.
Vehicle Make : Dodge
The area worked on looks better than new! Thank you for the fantastic work done.
Kaneesha R.
Vehicle Make : Pontiac
I think that ABRA is amazing. I love how the staff keeps us informed with everything that is going on via text and phone call. Definitely would use them again and refer people.
Joel L.
Vehicle Make : BMW
I had a great experience with them. They extremely professional courteous and repaired my car in a timely manner.
Janet S.
Vehicle Make : Nissan
EXCELLENT customer service!
Cynthia O.
Vehicle Make : Volkswagen
I appreciate Gary keeping me up to date every step of the way. I never felt like I was left in the dark on what is going on with my car. Brandon in Puyallup was very accomodating letting me bring my car in for the initial estimate with only a half hour notice. The work done on my car was very good and the auto mask application wa better than the original - no wrinkles!
Dianna D.
Vehicle Make : Ford
My car got an "!" On the dash and it says there's a tire pressure sensor faulty or something close to that will have to take it in to get it checked, hopefully I can get it looked at closer to home? Not looking forward to having to drive back to Tacoma and I don't know how serious it is?
Maria Z.
Vehicle Make : Ford
Everyone is very welcoming and friendly. The work that they did couldn't have been better.
Diane Y.
Vehicle Make : Buick
My blinker does not work and there were some missing pieces in the truck. I did call and they are going to look at my car on Friday. I just didn't want to take more of my time away to deal with this. Now the repairs to the outside look great. Staff is very friendly we will see how it all turns out
Kirk S.
Vehicle Make : Ford
Thank you for taking care of me.
Susan M.
Vehicle Make : Infiniti
Customer service was superb. I loved getting text updates. Thank you!
Anna J.
Vehicle Make : Toyota
Thank you for everything, you all did great work! I really appreciate how quickly everything was completed. I also like the text message updates. My truck looks great and was happy to drive her home.
Thanks again Anna
Ely C.
Vehicle Make : Honda
The staff at ABRA were very nice, courtesy, and professional. They answered all my questions, and kept me updated every step of the repair process. not only did they do a fantastic job on my vehicles body repair, but when I went to pick it up my car looked as it did two months prior when I purchased it off the showroom floor. I mean I knew they were going to wash it, but ABRA went above and beyond my expectations and gave my car a complete detail, inside and out! I will definitely recommend them to everyone I know that may need any repairs done on their vehicles. To EVERYONE at ABRA a HUGE THANK YOU!!! I will definitely use you again for any future repairs to any one of my three vehicles.
Again THANK YOU, and keep up the phenomenal services that you provide!!!
Ely
Atiya C.
Vehicle Make : Hyundai
I thought you did great work
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