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Body Shop Review Summary

5 star 133 reviews 66%
4 star 30 reviews 15%
3 star 7 reviews 3%
2 star 14 reviews 7%
1 star 18 reviews 9%
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(All Vehicle Makes)
George P.
Vehicle Make : Honda
1 out of 5
8/24/2017
The repair took over three weeks which was too long. Also, I had to reach out to them to get any updates. They said they would give me an estimate on a repair on the back bumper So if I wanted it repaired while the car was there. They never told me an estimate so it wasn't touched. Nice, pleasant people, but couldn't recommend them to anyone. The work looks good. I had to return because the radio had been locked while the power was off. They did get it working again.
Jesse M.
Vehicle Make : Dodge
5 out of 5
8/14/2017
Repair was on time and i was kept up to date on my vehicle.
Elizabeth F.
Vehicle Make : Kia
4 out of 5
8/12/2017
Ryan in chattanooga even waited past closing so we could pick up our van for the weekend, and the returbed our rental car for us!
Jesse B.
Vehicle Make : Ford
5 out of 5
7/22/2017
good job thanks
David C.
Vehicle Make : Subaru
5 out of 5
7/21/2017
My wife and I were very pleased with the entire repair experience. We were impressed with the communication of about how the work was progressing. David
Michael And.
Vehicle Make : Chevrolet
5 out of 5
7/21/2017
Very nice people to deal with, good job ,love the front desk ladie
Emilea S.
Vehicle Make : Chevrolet
5 out of 5
7/17/2017
I love everyone at this place. They answered all my questions and was very informative.
Charles C.
Vehicle Make : Lexus
5 out of 5
7/15/2017
Zack PowersProvided the best service I've experienced in years.
Leroy W.
Vehicle Make : Chevrolet
5 out of 5
7/12/2017
Very professional
Reba E.
Vehicle Make : Hyundai
5 out of 5
7/7/2017
The repair was excellent and it looks like a new car. I really appreciated being kept in the loop about the progress of the repair.
Robert D.
Vehicle Make : Lexus
2 out of 5
7/7/2017
Will let the location know when I return 7/10/2017. Not satisfied at all.
John R.
Vehicle Make : Honda
3 out of 5
6/30/2017
I left my garage opener and phone charger in the rental car. I'm sure I will get them back from Hertz.
Roger S.
Vehicle Make : Honda
5 out of 5
6/29/2017
Thanks for your prompt and excellent service well done
Brandon P.
Vehicle Make : Honda
4 out of 5
6/24/2017
Zach is wonderful to work with and it was nice to trust someone who is going to take care of everything for me
Azeline J.
Vehicle Make : Cadillac
5 out of 5
6/23/2017
I thank all of you!????????????????????
Justin C.
Vehicle Make : Subaru
1 out of 5
6/21/2017
All the buttons, handle, and locks on The passenger side door (which was the one repaired) doesn't work. I paid 500 dollars to fix a dent and now the locking and power windows are useless! I'm calling in the morning to get this fixed. Ridiculous.
Mitchell H.
Vehicle Make : Honda
5 out of 5
6/15/2017
excellent service from staff and quality work on the car. The car looked like it just came from the showroom.
Sandra A.
Vehicle Make : Toyota
4 out of 5
6/13/2017
I only wanted my car vacuumed & didn't receive that at end of service they did do the back trunk so I was still pleased by Zach explainjbg all the details on what& how things were repaired
Todd D.
Vehicle Make : Toyota
2 out of 5
5/18/2017
Responsive staff, in the time between when I scheduled the repair and when I brought the car in, I thought parts were being ordered. I do not know what the hold up was, but it seems it could have gone faster. I also had to call in to follow up, and the completion time kept changing. I was told it would be about a 3 day repair and the car was in 14 business days. I really like the front office staff, and my service advisor. Seems like the repair process could be streamlined. Thanks for the consideration, hope it helps!
Joanne S.
Vehicle Make : Chevrolet
5 out of 5
5/17/2017
My car looked brand new again, all the people that worked there were kind, courteous, and were very helpful in explaining everything to me. I am thankful that I choose them to do the work. And 100% satisfaction guaranteed was awesome. Than you Service King.

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