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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 369 reviews 78%
4 star 75 reviews 16%
3 star 3 reviews 1%
2 star 6 reviews 1%
1 star 22 reviews 5%
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(All Vehicle Makes)
Taylor C.
Vehicle Make : Nissan
5 out of 5
12/15/2016
Great service. I was impressed with the utilization of text updates. I would recommend the garage to others.
Judy E.
Vehicle Make : Ford
4 out of 5
12/10/2016
I'm pleased so far... Just got my car back one day ago...I did notice a difference in my brakes for some reason and that wasn't even part of the problem... I'm going to wait and see about that could just be the snowy weather. I am very pleased with Guy, the employee who helped me... He was very helpful and explained every detail.
Randy R.
Vehicle Make : Nissan
5 out of 5
12/10/2016
Exceptional job of not only completing the work when promised but also keeping me up to speed every step of the way.
Deborah B.
Vehicle Make : Lexus
5 out of 5
12/10/2016
The entire experience at Axelrod was professional; Guy was thorough in his explanation of the processs in addition to being extremely kind and hospitable. I will highly recommend Axelrod to friends and colleagues!
Michael H.
Vehicle Make : Saturn
4 out of 5
12/9/2016
This was my second time using you guys and I wouldn't hesitate to come back and use you again.
Sylvia E.
Vehicle Make : Kia
5 out of 5
12/7/2016
Axelrod is Awesome!!! My car look brand new. Axelrod is the best in Cleveland for any car in town!!
Joe K.
Vehicle Make : GMC
4 out of 5
12/6/2016
Good experience from estimate to completion
Lisa K.
Vehicle Make : Chevrolet
5 out of 5
11/30/2016
My vehicle looks like new! I love the awesome job and attention to detail that Axelrod took. I won't hesitate to refer to friends. Thank you for a job well done!!
John H.
Vehicle Make : Kia
5 out of 5
11/26/2016
We never had to experience an accident using a collision center before but we can truly say alexrod was aweome. Especially Rick Kinzel, who was always available for any questions or concerns we had. Loved the text messages keeping us informed every step of the way. Thank you to everyone at Alexrod!!
Chester B.
Vehicle Make : Buick
5 out of 5
11/26/2016
Great job!
Ed G.
Vehicle Make : Cadillac
5 out of 5
11/15/2016
The Team did a fantastic job getting parts for our 88 Cadillac. Car looks brand new! Great job, we are extremely pleased with the repairs.
Angenatta H.
Vehicle Make : Chevrolet
5 out of 5
11/15/2016
Totally satisfied with the work pass on my big smiles and job well done,thanks again...
Gerard B.
Vehicle Make : Dodge
4 out of 5
10/26/2016
I was really nervous when I came in to pick up my truck thinking I was going to see some form of previous damage from the accident and was amazed at the repair that was done. It looked like it did when I bought the truck off the lot brand new thanks again axlerod I'm glad I brought my truck to you for repairs good choice
James S.
Vehicle Make : Lincoln
3 out of 5
10/26/2016
I noticed that my wipers were Making a "dragging" noise which indicates to me that it has paint particles on it. I would like to have it rubbed off the windshield if possible.
Karen K.
Vehicle Make : Chevrolet
4 out of 5
10/21/2016
Just one thing and this is not regarding service But I forgot to get my handicapped sticker out of the rental car. I called and left a message since Axelrod was already closed. Hopefully they will call me tomorrow. Everything else regarding the service was wonderful
Don C.
Vehicle Make : Toyota
5 out of 5
10/21/2016
Excellent service, polite and efficient employees. Toyota looks great!
Lisa C.
Vehicle Make : Buick
5 out of 5
10/17/2016
Thanks for fast, courteous and competent service, both the body shop and the front desk! My car looks great!
Cheryl C.
Vehicle Make : Ford
4 out of 5
10/7/2016
Professional, friendly. Completed job on time and I'm. Pleased with the quality of work
Stacey G.
Vehicle Make : GMC
5 out of 5
10/6/2016
The staff at you location are awesome. Guy took care of me explained everything. I appreciated the text to keep me update along with the humor in the one. I would definitely refer people to you business. Nothing but professional. Thank you
April T.
Vehicle Make : Dodge
5 out of 5
10/5/2016
Jaime was very accommodating, knowledgable and friendly. I am very satisfied with my repair!

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