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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 281 reviews 79%
4 star 59 reviews 17%
3 star 6 reviews 2%
2 star 2 reviews 1%
1 star 6 reviews 2%
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(All Vehicle Makes)
Nikki T.
Vehicle Make : Mazda
5 out of 5
3/14/2016
Thanks for keeping me updated on the car during the process and going through the extra mile :-)
Christopher K.
Vehicle Make : GMC
5 out of 5
3/9/2016
This has been by far one of the best experiences I have ever had with customer service. Everyone was so nice and really made me feel as though my business mattered. There are a lot of businesses that could use a page from you customer service book. Thank you so much for all you guys did!
Cathey G.
Vehicle Make : Subaru
5 out of 5
3/5/2016
Excellent service and I was very pleased with how my car was repaired. Friendly and competent personnel made my experience better than I expected and I would recommend this business to my friends.
Cheryl D.
Vehicle Make : Hyundai
5 out of 5
3/5/2016
Greg was great. Kept me informed throughout the process.
James M.
Vehicle Make : Pontiac
4 out of 5
3/3/2016
Friendly staff! The estimated date of completion of the repair was one day off but still happy with the service.
Kathryn T.
Vehicle Make : Ford
5 out of 5
3/3/2016
Matt dud excellent and kept me informed every step of the process. He made this process painless.
Paula O.
Vehicle Make : Ford
5 out of 5
2/24/2016
I Was very pleased with the service and that Matt kept me updated daily as the progress. Also he was very nice and explained the whole process.
Autumn G.
Vehicle Make : Kia
4 out of 5
2/18/2016
Thank you for the updates,generous fast service. I appreciate it. Thank you for willing to workING with my hearing impairment and the email/text method updates worked out awesome! Got the job completed early.
Timothy B.
Vehicle Make : GMC
5 out of 5
2/17/2016
The staff did an excellent job handling all our needs. We were extremely satisfied with their service, speed of repairs and the outcome of workmanship. We will definatly recommend Service King in Peoria to our friends and associates
Elton M.
Vehicle Make : Honda
5 out of 5
2/13/2016
Excellent service! Love the communication by text!
Timothy D.
Vehicle Make : Toyota
4 out of 5
2/12/2016
all good. I would have no problem being a preturn customer. on a constructive criticism I would offer use to wash the exterior of the vehicle. Certainly not necessary but I can see that it would be a plus for some.
Danielle G.
Vehicle Make : Kia
5 out of 5
2/12/2016
The staff was very friendly and the text messages updating me of the progress was very helpful.
Jimi B.
Vehicle Make : Hyundai
5 out of 5
2/7/2016
Everyone was really friendly and I really appreciated the great service! My car looks awesome!
Pam G.
Vehicle Make : Dodge
5 out of 5
2/6/2016
Cute and informative messages on the progress of the work being done!
Clinton S.
Vehicle Make : Ford
5 out of 5
2/4/2016
Matt and Taylor made me feel welcome and appreciated.
Charlene C.
Vehicle Make : Nissan
4 out of 5
2/4/2016
I would receive any of my friends & family because I honestly felt like they were looking out for my best interest. Very friendly & informative.
Calvin T.
Vehicle Make : Honda
5 out of 5
2/1/2016
I was very happy with your service and professional attitude. Thanks for the great job!! Calvin
Michael .
Vehicle Make : Kia
4 out of 5
1/31/2016
Our experience with the Service King team could not have been more positive! From the moment we walked in for our initial discussion and quote we were warmly welcomed by the young lady receptionist. The quoted was concise, efficient and clearly composed. The comprehensive manner in which Service King discussed our claim with our insuracnce company (The Hartford) saved us from having to do so. In addition, the daily texted updates kept informede at every turn. Finally, our car was returned quickly and as good as new! In the unfortunate circumstance that we have to have body work done again I would insist on Service King! Thank you for assembling such a fine team and business model. Mike and Diana Breslin
Robert B.
Vehicle Make : Chevrolet
5 out of 5
1/30/2016
Great job.. kept me updated, and completed my vehicle in a timely manner. . Thank you
David G.
Vehicle Make : Hyundai
5 out of 5
1/29/2016
Thank you for your text up dates excellent customer service.

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