Ruth S.
Vehicle Make : Toyota
I arrived home after picking up my car and my husband said they didn't fix the dent and that it was still visible. Yes I would love to have someone call me. Thank you.
Keri N.
Vehicle Make : Acura
thank you for your help. car looks good. thanks again.
Doug P.
Vehicle Make : Toyota
superior customer service, very accommodating, professional work.
Chris T.
Vehicle Make : Vehicle
I was never called to let me know my car was delayed being repaired nor was I contacted to let me know when I could pick it up except for a text message that was incorrect causing me to have to drive from Mountlake Terrace to Redmond for no reason. Also, I was not told that there were parts that still needed to be replaced due to being on backorder until I came to pick up my vehicle. Which means I have to now come back to your shop for a third time to finally get a complete car returned to me.
Judy B.
Vehicle Make : Subaru
Randy was terrific to work with. Love the email updates.
Reva M.
Vehicle Make : Toyota
You guys were great. Reason we keep coming back. Would like to not have to come back, but glad you are there. Thanks. Reva M
Sarah C.
Vehicle Make : Hyundai
When I got my car back the seat belt didn't work. Piece missing. Adhesive left on tail light. "Repaired" turn signal doesn't work. Car with dirty footprints in it. Horrible repair experience. Will never be back and will tell everyone I can to never go here either.
Venkat V.
Vehicle Make : Acura
The people here are very nice and friendly I reffered this shop to few friends in the past and do the same in future as well.
Regina L.
Vehicle Make : Chevrolet
Great job my car is just like new. Thank you to everyone that hand
In repairing my car. A job well done
Diane H.
Vehicle Make : Subaru
I greatly appreciated the continuous updates and my car looks as if nothing had happened. Thank You!
Diane H
Barry W.
Vehicle Make : Acura
I appreciated the friendly way the situation was handled.
All follow up phone questions were handled very professional.
The daily emailed were great to know that the repairs were proceeding on
schedule. The finished repair was excellent.
Barry W
Dagmar E.
Vehicle Make : Honda
Appreciate the friendly atmosphere and the quality of work he provide thank you so much
Wm. D.
Vehicle Make : Toyota
You did an excellent job on our Camry. We especially appreciated all of the emailed updates, and your completing the car a day earlier than you had planned.
Washing and cleaning and other extras, were an unexpected bonus.
Thanks,
Bill Dumar, Lois Blanchard
Carly H.
Vehicle Make : Subaru
Great work thanks
Joanne P.
Vehicle Make : Ford
This was my third service for me and family. Serice was above and beyond my expectation. Good job!
Raymond F.
Vehicle Make : Cadillac
Very friendly, professional, and the highest quality work that I have ever seen. My Cadillac was about 3 weeks old at the time of the accident, and now it is back to new. Great Job!!!!
Thien-di D.
Vehicle Make : Lexus
What I was told would be done to my car and what was actually done were not the same. My car was also there longer than I was told which would not have mattered if the car was completed to my satisfaction. When I asked questions about it, I was brushed off and asked, "do you have anymore questions?" Like I was being a nuisance. I could not take the conversation any further because I had another appointment. This is my third time here and I don't think I would recommend or come back.
Adi F.
Vehicle Make : Subaru
You are absolutely the best!
Cheryl C.
Vehicle Make : Land Rover
Estimation process was easy and accurate. Reception was friendly and responsive. Work was completed on time and looks good. Status updates were helpful. Car was returned clean inside and outside. THANKS!
Kelly L.
Vehicle Make : Dodge
Surprised you wouldn't block this email from coming to us. As a claimant who chose AAB over the other two estimates we received, I understood your company would take care of communications with the insurance company at fault. That **** was sorely dropped and we had to pay the bill. Smart of you to have customers sign the waiver to pay. Once you had your money the employees could care less about customer service. The repair was great, so I do thank your mechanics and painters. Office staff gets an "F".
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