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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 152 reviews 88%
4 star 12 reviews 7%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 2 reviews 1%
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(All Vehicle Makes)
Theresa C.
Vehicle Make : BMW
5 out of 5
5/5/2015
Polite and friendly service. Repair service on car was satisfactory. I would recommend Richmond to others.
Denise B.
Vehicle Make : Honda
5 out of 5
5/1/2015
Jo Jo is the best
Vincent M.
Vehicle Make : Nissan
5 out of 5
4/29/2015
job well done looks so nice good job guys thanks vin
Mary Ellen.
Vehicle Make : Honda
5 out of 5
4/29/2015
PLEASANT Staff!! Car finished quickly Beautiful work Lottery ticket - nice touch :)
Barabara P.
Vehicle Make : Hyundai
5 out of 5
4/27/2015
I have used your company for several repairs and have recommended your services to friends. When you walk in the door you are greeted by a friendly smile and voice. You are made to feel as if you are their most important client. In my experience repairs were completed in a timely fashion and I received updates on the progress. Five stars in my book.
Peter S.
Vehicle Make : BMW
5 out of 5
4/22/2015
The team at GEICO and Richmond made this a pain free experience. BTW I didn't win! Thank you very much.
Barbara B.
Vehicle Make : Infiniti
5 out of 5
4/18/2015
It was a completely wonderful experience working with everyone in your shop, especially considering the less than wonderful reason that our paths needed to cross! Thanks very much for paying such close attention to my Infiniti.
Davin G.
Vehicle Make : Cadillac
5 out of 5
4/18/2015
Richmond was professional in every way. Staff made it easy for me to get on with my life while they took care of everything. Car looks like new
Louise S.
Vehicle Make : Nissan
5 out of 5
4/17/2015
Excellent work. Very time efficient and amazing customer service!
Christopher M.
Vehicle Make : Hyundai
5 out of 5
4/16/2015
The check in process was well organized & efficient. I also appreciated the text notifications throughout the repair process. turnarounds was quick also.
Nadine W.
Vehicle Make : Audi
4 out of 5
4/12/2015
Team was very friendly and professional and my car looked great at pickup
Heather K.
Vehicle Make : Jeep
4 out of 5
4/11/2015
Thank you for making my car repair such an easy experience. Everyone I spoke to at Richmond was helpful and courteous.
Magaly A.
Vehicle Make : GMC
4 out of 5
4/10/2015
Very professional and courteous. Would recommend the service
Adam S.
Vehicle Make : Honda
5 out of 5
4/9/2015
The entire staff was friendly, professional, and prompt. The quality of the auto body work is excellent. The staff kept me well informed on the progress of my repair.
Antoine M.
Vehicle Make : Chevrolet
5 out of 5
4/9/2015
This is second time that I have used Richmond Auto. I find your service outstanding. I'm always satisfied with the work done. I would certainly recommend Richmond Auto.
Donald S.
Vehicle Make : Hyundai
5 out of 5
4/7/2015
Polite friendly service. Completely satisfied with all work done.
Timothy R.
Vehicle Make : Toyota
5 out of 5
4/3/2015
Love that everyone was so friendly in the shop and Ryan Mooney did a wonderful job fixing my minivan, very satisfied!
Shannon M.
Vehicle Make : Honda
5 out of 5
4/3/2015
I was impressed by how quick my car was fixed and I woukd use Richmond Auto in the future.
Johanna K.
Vehicle Make : Chevrolet
5 out of 5
3/27/2015
Very efficient and car looks brand new! Staff very friendly, helpful and accommodating!
Christangely H.
Vehicle Make : Jeep
4 out of 5
3/27/2015
They made my experience a lot better. your office personnel dealt with the unprofessional agent from the insurance company. Thank you!

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