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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 152 reviews 88%
4 star 12 reviews 7%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 2 reviews 1%
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(All Vehicle Makes)
Allyson H.
Vehicle Make : Lexus
5 out of 5
2/21/2015
Speedy repairs and excellent service
Jill M.
Vehicle Make : Nissan
5 out of 5
2/20/2015
Very pleased with the work they did.
Raquel D.
Vehicle Make : Jeep
5 out of 5
2/10/2015
Very easy and very friendly people
Scott A.
Vehicle Make : Hyundai
5 out of 5
2/8/2015
You guys were amazing. Great customer service, friendly and professional. I also appreciate that you gave the truck a much needed wash after it was done. All in all, great job. I would recommend you to anyone.
Shing I.
Vehicle Make : Toyota
5 out of 5
2/6/2015
The job was done professionally and promptly. The whole process was pleasant, brisk and much to my satisfaction.
Patricia P.
Vehicle Make : Toyota
4 out of 5
2/6/2015
Richmond auto was fabulous everyone there was friendly helpful quick to respond they explained everything and my car was repaired in record time They were also very automated emails text estimates all easy to obtain
Kristen L.
Vehicle Make : Scion
5 out of 5
1/30/2015
Had a great experience with the employees that work at Richmond. They are very accomodating and and have a great atmosphere. I would definitely recommend to anyone looking to get some auto work done.
Ann H.
Vehicle Make : Volkswagen
3 out of 5
1/26/2015
Need to come back I soon as I can to fix right side front door it will not open easy the plastic in the door needs to be fixed. Everything else is great.
Karla I.
Vehicle Make : Volkswagen
5 out of 5
1/24/2015
Great staff!
Robert K.
Vehicle Make : Dodge
5 out of 5
1/23/2015
Thank you
Stefanie R.
Vehicle Make : Honda
5 out of 5
1/23/2015
Amazing job. Thanks!
Alyson S.
Vehicle Make : Jeep
5 out of 5
1/22/2015
Everyone was extremely helpful and courteous! I've already recommended you to several friends!!
Shelly M.
Vehicle Make : Toyota
5 out of 5
1/22/2015
Everything was very smooth from the beginning to the end of the process.
Amy Rose.
Vehicle Make : Honda
5 out of 5
1/21/2015
Great shop, everyone was friendly and accommodating. Made a very unpleasant situation pleasant and easier. My car looks great! Thank you
Regina A.
Vehicle Make : Pontiac
2 out of 5
1/20/2015
I have one small problem. When you open the car door the window comes down several inches. The window is supposed to go back up after the door is closed. The window is currently coming down but not going all the way back up when the door is closed. I think the computer has to be reset. Will bring car back tomorrow morning. You were closed when I brought it back this afternoon. Thanks Regina A
Denise W.
Vehicle Make : Honda
5 out of 5
1/15/2015
Everyone was extremely helpful and professional. I would recommend Richmond to others based on my experience.
Anthony R.
Vehicle Make : Honda
5 out of 5
1/10/2015
Thanks fir the great service and experience, great job, thank you very much!!!
Charles G.
Vehicle Make : Ford
5 out of 5
1/9/2015
Great service! Everyone was friendly and made everything easy. My truck was fixed quick also!
Michael C.
Vehicle Make : Cadillac
5 out of 5
1/4/2015
Excellent customer service. Very professional
Lorraine C.
Vehicle Make : Honda
5 out of 5
1/1/2015
Everything was done beautifully within the time promised and I was updated by text. Always very kind and the scratch off was a nice touch!

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