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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 270 reviews 74%
4 star 31 reviews 9%
3 star 24 reviews 7%
2 star 13 reviews 4%
1 star 25 reviews 7%
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(All Vehicle Makes)
David D.
Vehicle Make : Toyota
5 out of 5
5/26/2017
The car looks wonderful!!!
Kali B.
Vehicle Make : Jeep
5 out of 5
5/25/2017
Fast repairs. Friendly staff
Veronica G.
Vehicle Make : Chrysler
5 out of 5
5/25/2017
I think everyone did a very good job with the whole process. I'm impressed!
Lisa R.
Vehicle Make : Dodge
5 out of 5
5/24/2017
Loved that you guys kept us up to date by texts and website! Staff was awesome and courteous!
James G.
Vehicle Make : Chevrolet
5 out of 5
5/18/2017
Everyone that I came in contact with was very helpful and treated me like a person instead of just a number. It has a family feel to it. I will recommend you give to everyone I know. Job well done to all of you!
Debra K.
Vehicle Make : Nissan
5 out of 5
5/18/2017
The process was so easy and pleasant and I loved the fact that I could pick up my rental and have my car fixed all at the same place . I give it a 12 out of 10!!! More than met my expectations . Thank you
Kristin H.
Vehicle Make : Chevrolet
5 out of 5
5/17/2017
The car was done sooner than expected and the work looks beautiful!
Duane/belinda W.
Vehicle Make : Mercury
5 out of 5
5/13/2017
Everyone at Collision Works did an excellent job on our car& keeping us informed of your progress along the way. I want to say THANK YOU ALL.. Duane&Linda Woodard
Sabrina L.
Vehicle Make : Nissan
5 out of 5
5/10/2017
Everyone was wonderful. From the front desk, the enterprise guy. Camille who did my inspection and the repair guy that called me. Everyone was nice. They talked to me and not at me. They talked to my son whom while only 4 months old loves attention. It was great and my car is back better then before.
Stephen M.
Vehicle Make : Ford
1 out of 5
5/9/2017
Told them the problem and they fixed something different (that I didn't authorize). I will never recommend you guys. Flair is way more professional and listen to the customers ie ME!!!! 1k gone still don't have it drivable... SO MAD!!!!
Derrick O.
Vehicle Make : Honda
5 out of 5
5/7/2017
The staff was very helpful in attending to my needs, including the rental car.
Anna E.
Vehicle Make : Ford
5 out of 5
5/5/2017
Thanks for the doughnut.
Jamie H.
Vehicle Make : Toyota
3 out of 5
5/4/2017
In accurate text messages about time frame.
Tom Joe.
Vehicle Make : Hyundai
5 out of 5
5/2/2017
Customer service was impeccable. I called up 2-3 times asking for additional information and each time Shannon and the others were patient and researched their answers before responding. A most EXCELLENT experience.
Debbie K.
Vehicle Make : Ford
5 out of 5
5/2/2017
too many updates.
Debra C.
Vehicle Make : Kia
5 out of 5
4/29/2017
Greatly appreciate the work my car looks great everyone is so friendly and thank you for all the up dates. I will highly recommend you all
Hao Y.
Vehicle Make : Jeep
5 out of 5
4/29/2017
Great work
Caroll S.
Vehicle Make : Chrysler
5 out of 5
4/28/2017
You did an excellent job of keeping me updated, finished earlier than expected, and the car looks amazing. I would not consider taking my car anywhere else.
Lauren R.
Vehicle Make : Honda
5 out of 5
4/28/2017
You guys are awesome and did a great job on my Honda! My only issue was with Hibdon because they didn't align it completely and I had to take it back to you for a few more days. That small issue was Totally on Hibdon and not Collision Works. I would highly recommend your business to family and friends. I will do business with you again if ever needed. I appreciate your great customer service and friendly employees! You guys did great work and are a very professional business! First class job!
Terri B.
Vehicle Make : Toyota
3 out of 5
4/27/2017
The repair work was great. The cleanliness of the work was not. There was hand smudges all over the tailgate. There was some dirty wipes in the bed and there was some white stuff on the bumper and the bed lining.

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