Car Guys Collision Repair - Crystal River

Carguys exceeded our expectations! Everyone was polite, helpful and professional from the get-go. Intially my husband dropped our car off at Special T Auto in Crystal River. He had thought that was the place I received the written estimate. He realized the mistake 15 mins later and was back at that shop 30 mins to let know of the mistake. They told him it was too late, that they had already made 300 in repairs to the car. My husband witness them only putting a body filler in the dent, instead of replacing the panel, which was actually needed. When my husband mentioned that they didn't even have a written estimate for repairs the guy said "I'll put the dent back in it, and you can take it". Which he did with a hammer, multiple times to our horror. We immediately went to Carguys and Justin and the crews told us not to worry about it and that he would take care of all of the damage, including the damage done at Special T Auto. My husband has told me repeatedly how thankful he is that we didn't go with the other guy. We received daily texts on the status of the repair. The results were amazing and they cleaned our entire car inside and out. You won't be disappointed going with Carguys! They really do care!!!

I am completely satisfied with my experience with Car Guys. The work is to my satisfaction and the staff were great. I am very happy.

Job well done

Absolutely outstanding results. Both the quality of your work and professionalism of your administrative staff were great. Back in the 70s and 80s we owned the "The Checkered Flag" in St Pete specializing in British Leland and Porsche and used the best body shops in Pinellas County. Car Guys tops them all!

A very professional experience from beginning to end. I much appreciated the excellent service.

Y'all were great thanks for everything

Outstanding work! ALL Staff were VERY professional and helpful. I will be recommending Car Guys to all my friends. Keep up the great work!

Justin Paul was so helpful we assumed he was the owner. At a very stressful time for us, he guided us, answered questions and helped us feel very comfortable throughout the process. Thank you!

They were all very nice and explained everything before and aftet

Great job, done well and on time!

Very good customer service! Efficient and professional Keep us updated regularly on progress!! 10 stars!!

Great employees and great work.

We dropped off the truck, got it back making loud noises in the front passenger side.

We cannot express how happy we are with the total experience at Car Guys!We brought our vehicle in and it was showing it's age and the damage from the accident.Justin took us through the process from day ****.With live updates and phone calls.We were told about 11 business days to repair,on the seventh day we were called that our car was finished!It looks brand new!Our Thanks to the entire staff at Car Guys collision!! We will highly recommend your business to our friends and family.

Just great work and great team thank you so much.

One of best experience from customer service to to completion of fixing automobile that I experienced

very happy with the concern to detail that everyone had and making sure that I was kept aware of all that was going on with the repair of my car. Thank You.

Excellent service from all employees. My vehicle looks great!

The Staff was very pleasant and helpful with both their time and knowledge, especially manager Sean Gommier. I especially liked the updated texts informing me of the updates on work being done. I would definitely recommend Car Guys as it was recommended to me. Thank you ????

Professional from start to finish.