Clarence H.
Vehicle Make : Lexus
Bobby did a great job on my car. Even though it's a 19 year old Lexus LS400 the paint and body look brand new. I've actually had two people comment on how great the car looks.
Rowe Hamilton
Sarah L.
Vehicle Make : Toyota
Great work, thanks!
Walter F.
Vehicle Make : Honda
This was the most complete and well managed service I have experienced ,ever!
This review would include any business in any industry.
Winnie W.
Vehicle Make : Mercedes
My repair and the communication was great. Only one small problem. I'm missing a set of car mats and I have found two of your shop towels in my car.
Cynthia C.
Vehicle Make : Honda
I am taking my car back to SMI to complete the job because they are people I can TRUST!
William E.
Vehicle Make : Honda
I’ve used SMI on theee occasions the work has always been excellent and the regular communication during the process is ideal.
Barbara P.
Vehicle Make : Subaru
The repair was done early (three days vs six), and it looks great. I also appreciated that my tires were checked, and properly inflated - they all seem to have been very low in air. Everyone I dealt with was cordial, and professional, in what can be a stressful situation. If any problems arise as I drive the car, I will be in touch, but all seems well at present. Thanks!
Kenneth C.
Vehicle Make : BMW
Excellent Customer Service and Professionalism,Thank You Again!!!
Jacob B.
Vehicle Make : Chrysler
We really appreciated being informed when the estimated was changing and being in the loop on the complete date.
Yvonne P.
Vehicle Make : Acura
Efficient friendly staff-can tell they like working there. Car looks very good-am happy with work done
Stacey Roof.
Vehicle Make : Chevrolet
Service and outcome were great. Communication was outstanding!
Barbara B.
Vehicle Make : Toyota
Beautiful work.
Helene T.
Vehicle Make : Honda
You all are the best.
Garth B.
Vehicle Make : Ford
I know that my insurance is listed under Garth B
Reynalda S.
Vehicle Make : Volkswagen
Thanks very much
Susan L.
Vehicle Make : Honda
I appreciated the hospitality, the consistent communication, and the willingness to answer any and all questions and concerns about initial estimate and process of getting my car repaired using insurance that wasn't mine (thankfully! :))
Troy was wonderful to work with as was everyone I encountered! Definitely will recommend!!
Brent R.
Vehicle Make : Jeep
Hi,
When I picked up the jeep, I noticed a pool of liquid underneath it in your parking lot. Now sitting in my garage, it appears to have leaked a half quart of oil on my garage floor.
I'm going to need you guys to take a look and make sure you've tightened everything as I previously didn't have any leaks.
I'll bring it by Tuesday.
Thanks,
Brent R
Steve G.
Vehicle Make : Nissan
You do a great job are car looks good as new. Thanks much.
Patricia O.
Vehicle Make : Lexus
I left 3 messages to try to schedule service. I finally had to go into the office to schedule service when my calls weren't returned. Other that that service was fine
Robert L.
Vehicle Make : Toyota
The staff at SMI went above and beyond to accommodate my requests with regards to the repairs.
The car looks great as if the accident never happened.
Thank You!!
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