Larry J.
Vehicle Make : Chrysler
Very satisfied. Very good work
Deepak M.
Vehicle Make : Toyota
The experience was delightful. Belinda communicated every relevant detail and answered questions along the way. Please share my compliments with the team and keep up the good work.
Thank you very much.
Deepak M
Shelly F.
Vehicle Make : Nissan
Customer service was excellent coming from the ladies at the front desk. Also very pleased with how well my car was cleaned when I first received it. Unfortunately damage was still present. When a gentlemen named Dan B came out he exclaimed they thought some of the damage was from a different incident. That could have been avoided by checking with the owner when the car was first dropped off or a phone call. I didn't appreciate him not taking the time to really look at the damage left behind and to say it was "dirt." I mentioned to the gentlemen I felt he was making excuses and his response was " I said I would fix it." It didn't leave a good feeling but I left my car. Got it back again and it looks great, paint job is beautiful. I didn't appreciate the muddy boot prints and white residue left all over the rim and wheel. It was dressed and cleaned the first time, don't really understand why it wouldn't be done a second time to reassure a quality job.
Lula M.
Vehicle Make : Buick
The ladies in the front office were very kind and accommodating.
Walter R.
Vehicle Make : Honda
Thank you for taking the time to listen to my "weird noise".
Eva S.
Vehicle Make : Honda
Very courteous staff, very professional, very nice work
Ballenger.mark K.
Vehicle Make : Chrysler
Thanks for being so nice :-)
Carol W.
Vehicle Make : Acura
Your employees and customer service were outstanding. I loved the updates every day. My car looked great and I appreciate the thorough cleaning. To top it off, my car was ready a day early! Great job SMI !!!!!
Karen F.
Vehicle Make : BMW
I love the text messages to keep me updated on my car status. My car looks great and the detail guy did a great job cleaning my car up!! The office staff are professional and very helpful. Thank you!
Wendy B.
Vehicle Make : Ford
Great service
Tom S.
Vehicle Make : Nissan
We appreciate their courtesy, honesty, helpfulness and their reliability.
Matt R.
Vehicle Make : Toyota
Total satisfaction!
Robyn C.
Vehicle Make : Honda
Thank you, SMI team, for making the repair of my car after a little accident as painless as possible! And I really appreciate your cleaning my car as well.
Ronald J.
Vehicle Make : Mercury
I haven't had much experience with collision centers, but you made a bad situation a pleasant experience. Thank you.
Karen S.
Vehicle Make : Mazda
I love how Belinda kept me informed of the progress. She was great to deal with.
Joseph F.
Vehicle Make : Buick
Great customer service from hood to trunk. Loved the texting updates and the over the top gift of new floor mats. Hope we don't need your collision repair service again but if we need it we will come to SMI.
Heather K.
Vehicle Make : Ford
Front desk was happy and helpful. Time line of work done was accurate and well done. Many thanks; Jim
Vincent H.
Vehicle Make : Chrysler
Very warm and helpful. Answer every question I had and kept me updated on everything.
Jeanine T.
Vehicle Make : Mazda
Great job - love the text updates.
Douglas W.
Vehicle Make : Hyundai
They very quick and through. I'm very pleased with the work
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