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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 221 reviews 73%
4 star 43 reviews 14%
3 star 5 reviews 2%
2 star 11 reviews 4%
1 star 21 reviews 7%
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(All Vehicle Makes)
Michael H.
Vehicle Make : Acura
5 out of 5
3/2/2016
From the moment I walked in to Service King in new Braunfels, I knew I had made the right decision on where to have my beloved Acura repaired. All the service people were so professional and the car really needed help and they let me know what was going on every step of the way. Thank you Shelley for everything that you did and Service King. Sincerely, Robyn Harrelson
Kimberly R.
Vehicle Make : Lexus
5 out of 5
2/24/2016
Great customer service! Shelly is terrific! Nice work, and fast turnaround.
Jennifer B.
Vehicle Make : Chevrolet
5 out of 5
2/23/2016
Shelly in New Braunfels did an amazing job in finding me an amazing price and in expediting the time in which the work took. Very impressed with her communication and customer service. Jenn Berger
Marilou B.
Vehicle Make : Lexus
5 out of 5
2/20/2016
They have very good service.
Lisa K.
Vehicle Make : Subaru
4 out of 5
2/15/2016
I felt like one of the family when I came into Service King. Everyone was very helpful and kind, like GENUINELY kind, not that fake front that people put on. Kenneth **** was outstanding! I can't say enough about how well the worksmanship was and how he updated me at every turn. I didnt feel uninformed at all, this was a much better experience than with GUNN COLLISON. Those guys ****, can you believe that they tried to update me on my repairs for another car, but kept getting the number wrong? Seriously guy, what was your first clue that you had the wrong number? I had to get a call from USAA telling me that if I had the rental for any longer, I would have to pay out of pocket. Screw Gunn Collison and YOU guys I will take any day. Plus, I knew you all were legit when I heard your radio advertisement on AM 760 and AM 1260. Any advertisement on sports radio gets my nod, "Sherries Berries" was on there too and I have never been more satisfied.
Kelly E.
Vehicle Make : Ford
5 out of 5
2/10/2016
Great service as well as calling about updates for my vehicle.
Adrian R.
Vehicle Make : Nissan
5 out of 5
2/10/2016
the person I was working with with name Kenneth he was absolutely wonderful had perfect customer service great experience
Clayton N.
Vehicle Make : GMC
4 out of 5
2/7/2016
Kenneth is amazing to work with!!
Teno C.
Vehicle Make : Mazda
5 out of 5
2/6/2016
Great service, communication and work!
Jane H.
Vehicle Make : Hyundai
5 out of 5
2/5/2016
Job well done, Kenneth
Ashley M.
Vehicle Make : Toyota
5 out of 5
1/31/2016
I love the fact that I was kept up to date with every stage my trucks repair. The staff that I dealt with was very friendly. I would definitely go back to Service King for future needs.
Marcos A.
Vehicle Make : Chevrolet
5 out of 5
1/30/2016
I was kept well informed abour the progress on our car, almost on a daily basis. That was great, I really liked that.
Albert H.
Vehicle Make : Chevrolet
5 out of 5
1/28/2016
Y'all guys were great. I knew it was a bad time because of the holidays.. But the wait was worth it. For a job well done...so again THANKS SO MUCH,Albert H
Peter D.
Vehicle Make : Honda
5 out of 5
1/28/2016
Service King staff was awesome--they were responsive and completed repairs under time. I will definitely bring my cars if I ever need future repairs. Thanks again!
Chris S.
Vehicle Make : Toyota
5 out of 5
1/27/2016
As always, we are very pleased with the service at Service King! Our repair was handled quickly and the work is perfect. Thank you to Kenneth for being so helpful and fitting us in!
Mariano G.
Vehicle Make : Toyota
5 out of 5
1/25/2016
Very prompt, courteous and professional. Very satisfied and will recommend
Stephen V.
Vehicle Make : Mitsubishi
5 out of 5
1/23/2016
They were quick, very friendly and they did an outstanting job!
**** C.
Vehicle Make : Toyota
5 out of 5
1/22/2016
The guys did a great job and keep me in the loop
Marvin D.
Vehicle Make : Dodge
5 out of 5
1/9/2016
Second truck in for repair. ....first rate service.
Heidi C.
Vehicle Make : Dodge
5 out of 5
1/6/2016
Service King was extremely personal and my car looks amazing it has not looked so good. Very satisfied :)

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