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Body Shop Review Summary

5 star 221 reviews 73%
4 star 43 reviews 14%
3 star 5 reviews 2%
2 star 11 reviews 4%
1 star 21 reviews 7%
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(All Vehicle Makes)
Nasim B.
Vehicle Make : Hyundai
5 out of 5
2/23/2017
Very courteous n helpful.Edward n the front desk receptionist were extremely helpful. The whole staff whole staff was very great.
Laura B.
Vehicle Make : Ford
5 out of 5
2/18/2017
I liked the text updates. Derrick was very helpful and I appreciated him waiting for me to pick up my car.
Alejandro E.
Vehicle Make : Ford
4 out of 5
2/17/2017
The only thing tricky was the time it takes to set an appointment and that it had to be online when I was there in the office. Our computer wasn't working at home at the time. I felt it could have been scheduled there at once. It was a 2 month wait from the schedule. Otherwise, all was done professionally and the people working on it got back to us to tell us if a delay due to wrong part shipped to them . We will definitely refer or go back again if we needed to again . We were in the new braunfels location. Thanks !
Richard B.
Vehicle Make : Chevrolet
4 out of 5
2/14/2017
They did a great job, even though it's far from where I live, I'd still go to them for any repair I ever needed!
Amanda T.
Vehicle Make : Chevrolet
5 out of 5
2/13/2017
Excellent service and a warm, friendly customer environment. The Service Representative was terrific.
Jenny May.
Vehicle Make : Honda
5 out of 5
2/9/2017
Great experience! Great customer service and attention to detail!
Peter D.
Vehicle Make : Ford
5 out of 5
2/5/2017
Job well done
Rachael B.
Vehicle Make : Volkswagen
5 out of 5
1/26/2017
My car was repaired very quickly for the amount of damage it had. It looks amaaaaaazing. Thanks so much!!
Scott M.
Vehicle Make : Volkswagen
3 out of 5
1/25/2017
Extremely dirty on the inside of vehicle and greasy fingerprints on headliner and all over cloth areas
Clarence D.
Vehicle Make : Audi
1 out of 5
1/21/2017
Under the hood of the vehicle looked as if a child reassembled it. I requested that someone take a look at the interior electronics due to liquids being wasted during the accident, however the stains were still apparent. Which begs the question, how was it looked at without clearing up.?
Evelyn V.
Vehicle Make : Ford
5 out of 5
1/14/2017
Very fast service. Kept me informed by text and phone calls of the progress of my truck.
Emily M.
Vehicle Make : Chevrolet
5 out of 5
1/7/2017
Very nice and courteous and did a great job on my car
Ricardo G.
Vehicle Make : Infiniti
5 out of 5
12/29/2016
The team was very professional and courteous.
James C.
Vehicle Make : Buick
4 out of 5
12/25/2016
They did a great job keeping me updated. I will be calling in Monday for them to fix one more small thing
Corey L.
Vehicle Make : Volvo
5 out of 5
12/17/2016
Thank you for the super fast service!
Brittany H.
Vehicle Make : Ford
5 out of 5
12/16/2016
Customer service was fantastic. Best experience I've ever had involving my vehicle.
James H.
Vehicle Make : Mazda
5 out of 5
12/14/2016
Great job. Kenneth kept me fully informed throughout the repair process. Thanx again!
Elisa C.
Vehicle Make : Toyota
5 out of 5
12/14/2016
Job well done. Thank you for the updates sent during this process.
Raymond L.
Vehicle Make : Mercedes
5 out of 5
12/9/2016
Ken was very professional.
Trent D.
Vehicle Make : Volkswagen
5 out of 5
12/9/2016
Kenneth did everything to make the process easy and accommodating. Was pleased with the quality of work and appreciated the updates received via text.

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