Sandra A.
Vehicle Make : Audi
Prompt attention and very courteous service!
Justin was very helpful and accomodating. My car looks great.
I feel abra went above and beyond to service my claim.
Patrick E.
Vehicle Make : Nissan
Very bad experience from the moment I walked in and was told to come back in 10 days before they can even give me an estimate and schedule time to work on my vehicle. Then during the work never got an update, I had to call every day to find out what was going on, the repair person Mike Anderson was calling the wrong people for permission to fix parts on the vehicle. I believe he was calling Abra instead of the USAA physical claims adjuster. So I had to have my claims adjuster contact him several times to explain how to work the process. When it was all said and done there were multiple things that were not fixed and I'm upset that my honor and integrity are being insulted that that these items were broken in crash. So I'll be taking the vehicle into my own Nissan dealership where I'm treated with a little more respect and will pay for these items out of my own pocket and I also ordered additional items and accessories that were broken off during the impact that abra didn't know how to reimburse me for
Christopher Y.
Vehicle Make : Cadillac
Very good experience from start to finish. The repair was quick and looks flawless. I will recommend Abra.
Karen R.
Vehicle Make : Chevrolet
Loved that my car came back clean - appreciated it very much!
Robert E.
Vehicle Make : Buick
They were very friendly and professional. They did a good job and made the process to very quick for me.
Beverly G.
Vehicle Make : Nissan
Mike was great to work with. Car done in a timely manner and it looks awesome inside and outside
Ann S.
Vehicle Make : Subaru
Rear oft gate hydraulics were damaged. They will be replaced but have not yet.
Joan N.
Vehicle Make : Toyota
Great work
Thanks
Jerome S.
Vehicle Make : Toyota
We were treated very well and the repairs were completed in great condition.
Dennis M.
Vehicle Make : Jeep
Great follow up. Great staff. Made the repair experience as easy as possible.
Shelaya G.
Vehicle Make : Dodge
Everyone did a great job. Thank you!
Paul K.
Vehicle Make : Hyundai
Very pleasant experience!
David S.
Vehicle Make : Dodge
Great service, great job! Thank you.
Ian B.
Vehicle Make : Mazda
Great service!
Carol &.
Vehicle Make : Pontiac
Fast and terrific service. More the email communication was really helpful. I was taken to my house and picked up which was terrific as I was having difficult time finding a ride. I would recommend the team at this facility to everyone looking for great service
Ghassan D.
Vehicle Make : Mercedes
Not satisfied at all
Ed M.
Vehicle Make : Chevrolet
Good job
Garry B.
Vehicle Make : Ford
Looks good as new and car really clean
Elliot S.
Vehicle Make : Toyota
Justin was a pleasure to work with. He always answered my questions and kept me fully up to date on the latest news of my car repair.
Paul H.
Vehicle Make : Chevrolet
Justin helped me with car rental, I appreciated that.
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