Abra Auto Body Repair of Americas - Motor City

Here's the thing. My repair was estimated at 20 days, which already seemed excessive. It ended up taking 31 days, and my rental car coverage ran out a day early and I had to jump through hoops to carpool and get a ride down there, get my kids to school, etc. If ABRA hadn't contacted me at all in the month they had my car, I'd be livid. I would have gone to every review site I could find and panned them. But that's not what happened. I was texted every few days, and called every few days. Every time something was taking longer than expected, I had a voicemail on my phone that exact same day explaining exactly what was going on. that constant communication turned what would have been a 1star review to a 5 star review. Plus, the work they did was fantastic. Great company, great interactions with every single person I worked with, just an overall fantastic experience.

The technician(Richard) did an excellent job with fixing my truck. My truck was looking brand new again as it was before the collision. Thanks so much ABRA AUTO BODY & GLASS. My face was full of smile when I saw it. Once again thanks.

Great job! Thank you for keeping me updated.

Awesome customer service

I would recommend Abra to everyone. I was informed three times a week about the repairs on my vehicle. My repairs took a little longer because Abra received a part & they didn't like the looks of that part so they sent it back to get a better part. This business definitely cares about doing a great job. They went above & beyond in all ways! Thanks for the great service!!

Wow!! Another amazing experience. Professional staff and produce excellent repair work. Thank you for the great job you did again in my car.

They are working on fixing the problem. Been great do far.

It was the best I have ever had. Thanks

Excellent job!

The reason that I decided to have your company do this work was the good initial impression that I had of Richard, who was my appraiser. He was friendly and low-key, but very thorough in his inspection of our vehicle. It turned out that my decision was a good one because the job was completed in an excellent manner. Richard continued to be a very helpful contact throughout the entire procedure.

My thanks go out for the whole staff. I've known JR and he is a stand up guy. The paint had to be matched and he did an excellent job. He also went out of his way and fixed a little spots.

Everything was completed early and was done exceptionally well. Thank you!

I liked how everything was handled and will definitely recommend to others.

Very well done by some excellent auto body mechanics. Completely satisfied!

Yes - completely satisfied! Special thanks to Misty Berry and Phil Cando for keeping us informed about the repair process. Freedom Honda recommended Abra as the place to go for body work on my car. It was good advice. Thanks again to all who provided the timely and professional service.

This team is amazing! They were professional and friendly through the whole process. I will always use this company for my auto repairs.

Loved the updates you sent me, I never thought I was in the dark about how the repairs were going.thank you

Very impressed with the quantity of work and quality of the staff!!

Great job about had it done before i expected totally professional, they treated like i was family, would recommend them to my friends

Great customer service overall