Abra Auto Body Repair of America- Eden Prairie

Willingness to work with me to get vehicle done in a timely manner.

People were very nice and communication was excellent

The whole team at this ABRA location is outstanding. A lot of places tend to move you through the process and treat you like paperwork, but everyone here was so pleasant to be around and professional with the service. My car came out looking amazing, which was such a relief. I will definitely return if I need any more work done in the future, and I will definitely recommend this location to anyone who needs work on their car done. A!!

Great job on my vehicle as always.

Great job. Quick turn around and great customer service.

Drew was amazing!

Customer service was outstanding & my car was finished and squeaky clean in only **** day!! Awesome!

Drew Kahl was extremely professional and courteous.

Thanks for everything. It was perfect.

Great Service.

Very well done from start to finish. I would highly recommend! Great job!

Great service, excellent repair job

Great work on my car!

Good work. No problems as usual. Dan is good to work with.

Thanks for the kindness, thoroughness, quickness, and overall great work.

They went above and beyond to get my car completed. Looks beautiful!

My service was awesome! They got me in within 3 days of the estimate and had the car done in 2 days! It was fabulous. The people were great as well- helped walk me through everything!

The Eden Prairie team fixed and turned around my busted-up, broken down, jeep in 36 hours!! Great service and great quality! Far overdelivered.

The repair took longer than I would've ever anticipated (7 business days (9 total) for cosmetic work only, no engine repairs, etc.) I was told I would receive text updates and did not. I was told I would get calls at certain times or day, so I tried to make myself available at work to answer during those times. I twice ended up calling to get the updates because I didn't receive the promised calls on time. My father ended up stopping in to complain about this, and suddenly the calls came on time and the car was finished earlier than anticipated (I was told likely Friday, it was finished Thursday.) while I was happy to get the car, I personally believe that because I am a young woman, I wasn't taken as seriously, and neither was my call, until a male stepped in. The customer service rep was nice, and tried to make us happy, but this wasn't a positive experience. During my initial inspection, we did not look inside my door jams. When I got home after getting the car back, I opened the door to find scratches. When I called, I was told that these were noted on the initial inspection. I did not participate in these being noted or added, as the doors weren't opened during the inspection. I don't want to engage in a he-said she-said argument, but I do believe that these dings were caused in the shop. I will be taking my car elsewhere to fix this to avoid more trouble. My family has had good experiences with ABRA before, but likely won't be back.

Super friendly and knowledgable staff. Work was completed in a timely manner.