Abra Auto Body Repair of America- Eden Prairie

Awesome job on a complex fix. Thanks to Jessie and team!

The service that Abra provided was Great all around. The preliminary estimate was accurate and the service after was quick and flawless. I would recommend Abra to anyone who needs body or glass work. Joshua Hallquist at the Eden Prairie location in minnesota was awesome during the entire process. kind regards Trony W

loved the email updates. Front desk lady is super nice and pleasant but any other man in th eplace can take of if it gets busy in the office. Work was done well and on time. The car rental was very much appreciated and convienent.

Always a great experience at the Eden Prairie Abra

The staff at the Eden Prairie Abra were fantastic! Very helpful and just nice people. A pleasure and my car looks great!

Exceeded my expectations. Thanks!

I appreciate people stayed 30 minutes late to get my car back to me the same day.

I was really happy with my experience at Abra, I believe that went above and beyond what is expected and returned my car clean and washed. I will defiantly go to Abra with any future car repairs.

Excellent job promised on time The managers were helpful Courteous and cared about The customer

Everybody was very nice & helpful, informing me of what was going on every step of the way.

Very timely and professional

The staff is great to work with. They keep you informed on the progress and treat your car like their own.

They gave me touch up paint that was left over from the job they did. Thank you. Im not sure whether the mixed up color would have gone to waste. Thank you.

I brought my SUV in for hail damage - all dents were removed perfectly.

They were great. From start to finish. Kept me updated through the process. Thank you for doing such a good job.

Very helpful staff and a pleasure to do business with you. We will definitely use you again as well as refer others to you!

Jessie and the whole staff at ABRA were wonderful. Everything was ahead of schedule. Their service is outstanding and I would not think of taking my car for repairs anywhere else. Thank you so much! My car looks perfect again!!

The car looks beautiful and it was nice of you to do the inside detailing - something I didn't expect since the damage and repairs were on the outside. Thank you very much.

I was completely satisfied with the service I got at Abra. I will come back in the future if I need more work done to my car. Dayna

Everything went smoothly up till the moment I picked up my car from the store. It started off with the staff left my key inside the locked car then they scratched the car door and ruined the stickers on the passenger side door during the process of unlocking the car. The store manager apologized and promised that they would order what's needed on that day (i.e. it was a Friday). He also promised that he would call me on the following Monday, send someone to my house, pick up my car, get it fixed and bring the car back to me. Monday came and passed, I did not hear any update. I waited till the end of Tuesday to call and follow up on my case. I was told that the parts were not there yet and they would give me a call when the parts arrived. A day after the phone call, I discovered a wide white paint (or premier) around the inside of the gas door when I filled up the gas. Again, no call or update from ABRA through the week. I dropped off to the store at the end of the Friday to, first, showed them the white paint inside the gas door, and second, check on the status of the parts. I was told that the parts "just arrived" on that day and I was scheduled to the next Wednesday to drop off my car for repair and repaint. I dropped off my car on the scheduled Wednesday and I was compensated with the rental car while the car was at the store, which I think it is reasonable but keeping the promises made previously would have been even better. I finally got my car back on the Friday that week and in my personal opinion, the least they could have done for me after having me gone through all of that, would be returning my car in a clean condition BUT of course, that was not happening either. Back to the question of this survey, Am I satisfied with my overall repair experience? The answer is HELL NO.