Abra Auto Body Repair of America - Wheat Ridge

Very friendly and helpful mechanic.

The car looks great!

Charlie **** was AWESOME! The experience we had with Abra was nothing short of excellent and our car looks wonderful!

Really liked the weekly updates about the progress on my car, either by phone or text. They were very clear from the get go on what to expect.

Very friendly and helpful. Appreciated the regular update calls. Would have been even better if the updates Gave an estimate on actually completion date.

My rear view mirror is not functional. I only picked it up an hour ago. Also the staff was unable to work with USAA to submit the correct documents for payments.

Really appreciated the updates & the quality of work.

Charlie was great!!

I loved how they vacuumed and wiped down the inside of my truck, and when I dropped off my truck it was very dirty.

Charl was wonderful kept me informed every other day of what was transpiring.

Responsible caring team!!! I'm very satisfied with the repairs!

Outstanding customer service orientation!!! When I received the estimated time of completion for my repair, I informed Charlie that I would be out of town on business that week.He took care of everything so that I could receive an extension from Allstate on my rental car even though my repair had been completed a couple of dsys previous. Charlie even removed buildup from my headlamp lenses !!

I'm very happy with the general manager and his direct approach in dealing with issues. Lady Charlie was kind, consice and professional. Randy was terrific about being informative throughout the entire process. What was challenging was finding a few items of concern on my vehicle and an unidentified female employee offering her opinion to the general manager in a defensive manner about my vehicle like I either wasn't standing there or it didn't matter to her that I was. All vehicles have certain utilitarian purpose. I do not own an SUV, jeep or compact fuel economy vehicle. It's a Dodge Challenger. Its major purposes are to go fast and look pretty. This car was less than a year old before it sustained major hail damage. It was not by my fault nor lack of proper care. I have been waiting 10 months to get this vehicle repaired, it's been in the care of your facility for 4 weeks. It now has to be there longer due to issues, again, that the GM took care of immediately. It's simply frustrating for a $9000. job to be incomplete. It took me almost 45 minutes in traffic to get to the location to pick up my vehicle, my husband had to take work off early, find a sitter for my daughter,another one hour fifteen minutes to get home in rush hour, without my car. I understand things happen and I'm very grateful for the way it was handled. I hope to pick up my vehicle without incident, or unsolicited opinion from an irrelevant employee, and in good condition. Fingers crossed.

Excellent communication and customer service at the time of drop off and pick up. Love that my car was clean inside and outside when I picked it up.

The repair looked flawless.

Both times that I've used your company, the repairs have been spot on, fairly priced, and quickly resolved. Polite and painless. Thank you for all that you do!

Great service. Communicated with me on a regular basis

I am eternally grateful for everyone who serviced my vehicle and getting it fixed in such a timely manner. I had a deadline of when I needed it to be fixed because I was moving to Boston and you all worked so hard in together and made that happen. I would love to give a huge shout out to Randy for really pushing in making sure things were done and getting my car to me when I needed it at most. I would not have been able to follow my dreams and go back to school again and make my move to Boston if it wasn’t for all of you. My experience was the best I have ever had with any auto body shop. Thank you!

My car looks great! The ABRA staff were professional and courteous throughout the process. Charlie and Fernanda were easy to each, fast to respond, and a pleasure to work with. Thanks ABRA.

Bravo Charlie