Richard B.
Vehicle Make : BMW
Evwerone we came into contact with at Abra was professional, friendly and knowledgeable my car was repaired to my complete satisfaction and I would strongly recommend Abra
Holly R.
Vehicle Make : Lexus
Kim and Charlie were especially courteous, professional, and friendly.
Debbie P.
Vehicle Make : Subaru
Thank you
Lynn W.
Vehicle Make : Mazda
You did a great job keeping me informed of the progress of my repair. Thanks for all the updates and the repair work looks great.
Irene P.
Vehicle Make : Kia
Chris has a great attitude and is very professional in explaining the repair work done on my car. Thank you Chris for all of your hard work and keeping me informed.
Chelsea H.
Vehicle Make : Infiniti
One of the female staff that called with updates was very unfriendly. Every time I heard from her it seemed as it she was being put out by calling me, and that she was annoyed. Also, when I called to return a call and figure out a time to pick up my car, I spoke with a different female staff member who put me on hold, then after at least 5 minutes, someone picked back up and then proceeded to hang up on me. I expected that since I had given my name and the reason for my call that after being hung up on that I would at least get a call back, but I never did.
Debra G.
Vehicle Make : Dodge
I really appreciated the consistent follow ups so I knew where things were at with my car. Kim was fantastic to work with! There was a snag in getting authorization for additional problems found and Kim did everything she could to keep things moving so I could get my car back. Thank you Kim!
William W.
Vehicle Make : Ford
My car is making rattling noises from back like door is ajar but it's not. I will call to bring in my car for you all to find the issue. My car did not make that noise ever in the 7 years I've had it.
Kathy W
Eric T.
Vehicle Make : Toyota
Courteous staff and great customer service and results
Mary L.
Vehicle Make : Jeep
I really liked the updates. It was nice to know what was going on each day. Thank you
Amy M.
Vehicle Make : Subaru
Everybody was friendly and I was informed at all times. The quality of autobody they provided was excellent
Troy B.
Vehicle Make : Nissan
Chris was pleasant to work with
Robert M.
Vehicle Make : Honda
Very satisfied. Great job. Great staff. Thanks
Nancy T.
Vehicle Make : Pontiac
I was very happy with Randy and his updates. I was a little disappointed when I went to pick up my car and the seat wasn't fixed but happy that they allowed me to take my car with me and then offered to let me bring it back at a later date.
Janice L.
Vehicle Make : Subaru
Exceeded my expectations. Nice job!
Christy P.
Vehicle Make : Hyundai
Needed to be better communication between insured insurance company and ABRA. I also gave plenty of notice as to when I was leaving on vacation, only to have to relinquish the rental car and my car not be ready. As it turned out, the night before I was to leave, the car is ready so "can you be here by 5 to get it?" I have a million last minute things to do to leave in the morning and I didn't need to deal with this. Very frustrating. I'm on vacation until July 10. Don't call me before then.
Jean K.
Vehicle Make : Suzuki
Your team is so polite and friendly. My bumper looks nice and I was surprised how clean the interior is. Thanks for vacuuming!
Tarah M.
Vehicle Make : Ford
You guys did a great job thank u for everything
Erik A.
Vehicle Make : BMW
Well informed, kind service and hard working
Robert C.
Vehicle Make : Nissan
I was impressed with the customer service, the communication updates and the concern about quality.
Randy went the extra mile to keep me informed. And then there were the text messages, nice touch
Well done - Robert Cahoon
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