Austin P.
Vehicle Make : Toyota
On time, looks great
Stacy G.
Vehicle Make : Honda
The repair was fine. What should have taken 10 days took 17 ( working days) and there was little acknowledgment of the inconvenience this caused
H D.
Vehicle Make : Honda
Charlie kept us well informed as to the progress on our car. Good job.
William S.
Vehicle Make : Toyota
Very courteous. Job was finished quickly and paint job looks great. I'd recommend Abra Auto Body to everyone.
David N.
Vehicle Make : Chevrolet
Great customer service,clear communication, courteous, Charlie **** was a pleasure to deal with great staff, thank you very much
Richard I.
Vehicle Make : Hyundai
Tuesday I was told I might get my car either that day or the next. I then didn’t hear anything till I called them on Thursday. I then got on call on Friday. On this call I was given 2 Reasons why I hadn’t received my vehicle. The car rental charged for an extra day. So I am not satisfied.
Nakhareth K.
Vehicle Make : Honda
I have brought my Honda Fit to Abra twice and I am very satisfy of the work you have done,. In future I am looking forward to come again if I have to. I like to thanks of all the input of my car and I will pass on to friends and families about Abra...
Tim D.
Vehicle Make : Lexus
Charlie and the shop manager went well above and beyond. Exceptional customer service. A great team overall. Thanks.
Eric H.
Vehicle Make : Ford
QC missed one important broken part on the hood that I pointed out when I dropped off the truck. Pointed it out again when I picked up the truck. It will be replaced next week (I hope).
Dennis M.
Vehicle Make : Toyota
Great communication. Quality people. Quality work.
Zachary R.
Vehicle Make : Volkswagen
I was very impressed with my experience from start to finish. Charlie's communication was impeccable, and his customer service was absolutely top notch. I hope to not have auto body needs in the future, but if I do, I will most certainly choose Charlie and his team!
Jonathan M.
Vehicle Make : Jeep
I will give you more detail when you are actually finished with my car.
Sandra S.
Vehicle Make : Chevrolet
Great service
Mary R.
Vehicle Make : Cadillac
Second time repairs done by abra. Wonderful service and exceptional workmanship
Jill N.
Vehicle Make : Subaru
I'm blown away by what a great experience I had. Everything about hail storm damage has been stressful. I am so glad I called Abra. I loved that there was follow through and communication. I knew that Charlie was taking good care of me and I trusted her. She called me with updates, was always super friendly and knowledgeable and always did what she said she was going to. You rarely see that level of customer service these days. Plus my car looks great. I will hands down recommend you guys. Charlie is a gem! Thank you.
Kevin W.
Vehicle Make : Jeep
The communication during my experience was excellent and would return in the future for any other repair needs
Christopher S.
Vehicle Make : Honda
I really enjoyed the correspondence from the male gentlemen I kept in touch with - Charlie.
Coleen L.
Vehicle Make : Ford
Thank you Male Charlie. You're awesome
Edward W.
Vehicle Make : Kia
****. The car came back with the rear trunk that had been flooded with water while ypou had it. Water marks all around the well. Smells mildew now. 2. Check engine light is on now it was not when I brought it in, someone had propped the air cleaner door open with A STICK. 3 The rear Wiper blade was incorrectly installed and is not even touching the glass to wipe. Didn't find out until it rained Saturday night and I could not see.
I expect these things to be fixed and think they were an unnecessary error in quality of work. Not to mention the delays getting the correct parts from the parts supplier. I have COPD and must have this mildew mold issue resolved!
SSGT Ed Walker
Raymond L.
Vehicle Make : Jeep
They were very good at keeping me updated and Charleen was a pleasure to work with. They completed the work much faster then planned.
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