Krystin V.
Vehicle Make : Subaru
Everything was wonderful. Thank you for waiting after hours for me. I really appreciate it.
Douglas H.
Vehicle Make : Honda
the customer service experience, with Nicole was informative and professional. She addressed our concerns, was polite and respectful, at all times. I give high Praise to Nicole and ABRA for the best customer service I have ever experienced. Regards Douglas H
Cindy S.
Vehicle Make : Honda
You kept in touch daily and let me know where you were in the process of repair! Thank you very much!
Jane B.
Vehicle Make : Honda
I was extremely happy with the service. I appreciated getting the updates and wasn't expecting such superb service. Thank you.
Jerie S.
Vehicle Make : Toyota
The courtesy & efficiency were obvious from the moment I walked in the door. I owe my friend Michael Guerra a lunch for the referral. Thank you!
Kristin &.
Vehicle Make : Nissan
The work looks good. Customer service was great! But there is a loud rattling going on in the trunk that was repaired. Did not rattle before it was repaired. I will contact Abra on Monday to coordinate repair.
Tyler L.
Vehicle Make : Jeep
ABRA is great!
Timothy L.
Vehicle Make : Subaru
Very happy with the work done!
Kevin M.
Vehicle Make : GMC
The communication on the status of repairs both via texts and phone calls was good.
John P.
Vehicle Make : Acura
Noise is still ther
Matt B.
Vehicle Make : Kia
Great communication and updates. That was appreciated. Car looks great. Have used Abra in Longmont before and if need be, will use again.
Jennifer M.
Vehicle Make : Honda
Nicole is the best! She took great care of our vehicle and communicated with us throughout the whole process. Repairs look great and customer service is excellent.
Kerry U.
Vehicle Make : Jeep
Longmont Team:
In person and over the phone, the team was very professional, polite and courteous. Always well informed of where progress was. A true pleasure to communicate with.
I was kept informed of the progress to my repairs on a daily basis, through daily emails and phone calls (Nicole), so I never needed to call and inquire on my own.
The work completed by the team was inpressive and left me a feeling of complete satisfaction.
Special attention to Nicole, who I feel went above and beyond (meaning she could of pointed fingers and referred like the other companies felt like they were doing) by not accepting the answers provided to her by a 3rd party appraisal company, and pushing through to get an answered she accepted and was key in getting the project completed, on time. Although this was my first experience with ABRA, I'd feel completely confident that my issues would be resolved with any future processes. Thank you Nicole!! You Rock!!
And, Thank You ABRA!! I'll continue my business with you and will highly recommend to my friends and family.
Kindest regards,
Kerry
Christopher D.
Vehicle Make : Subaru
Nicole went above and beyond expectations. It felt like I left my car with friends. Thank you!
Juan V.
Vehicle Make : Lincoln
John was great. I was always being updated.
Mindy W.
Vehicle Make : Ford
The staff did an AMAZING job in their work on the car, in keeping me informed, and in helping me feel comfortable with the process after being in an accident. The car looks like new and it came in in the promised timeline, despite how busy they were. The texts I received from ABRA were both informing and charming...and they really made my day and put me at ease. I cannot thank you enough.
Patricia S.
Vehicle Make : Toyota
Nicole and Monique were excellent.
Nancy K.
Vehicle Make : Toyota
You made it a very easy process. It was great you kept texting with updates. I would definitely bring my car to you again It looks great! Thank you for all your help. I will recommend you to my friends
Adam I.
Vehicle Make : Honda
Jon and Eric did great
Carly C.
Vehicle Make : Dodge
Abra did an amazing job about keeping me updated on the status of my vehicle repair. It made the whole process practically stress free!! Great job!
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