Laurisa B.
Vehicle Make : Ford
This is a great place, I love the almost daily updates and making it easy.
Daniel B.
Vehicle Make : Fiat
Very fast! Great communication. Very nice to work with. You can tell the employees there are passionate about what they do.
Tom S.
Vehicle Make : Chevrolet
Took a little longer than told but job was completed and looks awesome. Thank you!
Robert G.
Vehicle Make : Nissan
5 days estimated, 15 required. Sharing a car for that length of time impacted our businesses as well as our son's schooling. There was weeks between the estimate and when the work started that parts could have been gathered and made ready for repairs the day we brought the car in. I was told a few times throughout the process that it was "almost" done and that I should have it the next day. The day that it actually was ready I didn't get a phone call until after 5 letting me know that it had been ready. I actually called early that morning and didn't get a call back until it was too late to pick up.
Jean Jacques.
Vehicle Make : Volvo
Very well organized company and communicating very well. Keeping us posted regularly. The work was thoroughly done and car came back very clean. Polite and engaging staff. It is the second time that we make a very good experience with Abra Longmont, CO. I think the well balanced gender staff also plays a big role in a good functioning company.
Thank you very much Isabelle Joris
Garrett F.
Vehicle Make : Jeep
John was super. Give him a raise!
Linda H.
Vehicle Make : Nissan
Thank you very much my car looks great I couldn't be happier !!
Susan P.
Vehicle Make : Chevrolet
The repair was done nicely, however, it took 3 weeks. Thank goodness I had another vehicle.
Your auto texts are useless. They don't tell the customer anything. Christian called me, or I wouldn't have known anything.
Roxanne W.
Vehicle Make : Jeep
When I went to pick up my car there were two items that still had not been completed. The headrests had not been reset and also the blind spot warning system had not been reset. I do not live in town and had driven in to pick up my car, waited for 40 minutes while they figured out what to do then had to drive back home in my rental car. I was very frustrated that they did not check ALL of the systems before calling me to say that the car was ready.
Jennifer F.
Vehicle Make : Toyota
Updates not helpful - would have preferred what stage and timeline for completion over my car is happy there. One is more useful. Received a call at 4:39 for my car to be completed and picked up at 5:00. I had called in the morning and was told my car would not be ready until Monday. Exciting as I would prefer to have my own car for the weekend, but I was already on the road out of town, as I had told the person I spoke with in the morning. I had to turn around and come back to Longmont to pick up.
Robert S.
Vehicle Make : Subaru
Second time I’ve needed your services. Second time you’ve been excellent!
**** S.
Vehicle Make : Volkswagen
My only issue is that I wasn't well informed of what was happening and what needed to be fixed. I even called Christian and left a message but I did not get a reply. The repairs look great and we are very happy with how the car looks. I just wish we had been better informed on what was broken and needing fixed since we weren't sure what all had been damaged.
Daniel L.
Vehicle Make : Nissan
You were very professional and I'm sorry you have customers who are entitled middle class pricks that make your job harder. Material things can be replaced just like you did my vehicle it's as nothing happened. I feel for your guys have f to make such an extra costly effort for customer satisfaction you did a perfect job at something that was my mistake. Thank you I'm grateful
Your excessive customer service has been noticed and pondered
Patricia Z.
Vehicle Make : Jeep
This was my first experience working with ABRAAuto and Body and Glass and it was a most positive one. I would definitely consider ABRA in the future if need be and would recommend the company to others.
Adrian M.
Vehicle Make : Ford
Ok so far only been **** day
Anne L.
Vehicle Make : Honda
I appreciate jin’s Follow up to get me my car yet today.
Debbie J.
Vehicle Make : Hyundai
Great customer service and good/helpful/precise communication on the part of your staff.
Dean R.
Vehicle Make : Ford
The truck came out great. What should have been a 3 to 5 day job turned into 10 days costing me more for rental did not like the excuses they gave.
Bill H.
Vehicle Make : Ford
Christian did a great job communicating status to us
Babette B.
Vehicle Make : Subaru
Although they indicated it would be some time before they could repair my vehicle, they fit it in much earlier. Abra kept me updated through the entire repair process. John expedited return of my car and my return of the rental car. An easy pickup!
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