Heather N.
Vehicle Make : Chevrolet
Exceptional customer service and superior quality! Lisa and the Abra crew were amazing to work with and the turn around time has set the bar! Thank you guys so much.
Brent M.
Vehicle Make : Ford
Great job and service!!!!!
Gloria T.
Vehicle Make : Acura
I appreciated the concern for getting it RIGHT! Looks beautiful.
Thanks, Gloria T
Sandra E.
Vehicle Make : Toyota
The auto generated text messages were a little too much; I could have done without knowing how happy my car was.
Sarah F.
Vehicle Make : Toyota
Todd wanted to make sure I was happy. He contacted me several times and made sure the car was done on time. Thanks.
Norm S.
Vehicle Make : Mercedes
The adjuster, scheduler and front desk personnel were just a pleasure to deal with. I've used Abra about 5 times and they are really working at becoming the best repair shop in the area.
Scott W.
Vehicle Make : Kia
I'm still waiting to have my repair finished. Plus, I was rescheduled several times due to 2 dropped appointments by the system and inadequate staff. I hope to be satisfied once this process is complete.
Jimmie K.
Vehicle Make : Saturn
Would bring my cars there and tell my friends thanks
Martin D.
Vehicle Make : Toyota
It took too long
Aldo A.
Vehicle Make : Toyota
He only thing I would comment on is the updates via text messaging. They really weren't updates. I would ask that you reconsider the content or the text messaging or limit the amount.
Beyond that Patrick did a great job.
James Tedesco.
Vehicle Make : Mercedes
Always happy with the experience at Abra.
Caroline S.
Vehicle Make : Honda
I was so impressed with Abra. My car was in bad shape and needed extensive work, and nothing against Abra or their reputation, but I was nervous. I so appreciated being updated throughout the entire process. I was very happy and totally satisfied with the work when I picked up my car. It was clean, vacuumed, and looked just as good as when I brought it home from the dealership. Todd was wonderful to work with.
Mark B.
Vehicle Make : Ford
Scheduling was difficult as I was initially told it would take one week, then when I brought it in it was all of a sudden two weeks, and I only found out because I asked. Had to reschedule. It was nice however that it did only take a week when I did get it in, but the whole thing was a little more inconvenient than it needed to be. Also next time I need similar work done I will likely go somewhere that will work with me more on my deductible.
Chad N.
Vehicle Make : Jeep
Terrible experience. It took 3 weeks to repair a hood and a windshield. Our Jeep sat in your shop unnecessarily/prematurely while I spent over $800 for a rental vehicle. Abra wasn't ready with the necessary parts when they called for me to drop my Jeep off. It sat for 10 days before the new hood and windshield even arrived to your shop for prepping. Your staff gave me the run around passing me from estimator, technician, receptionist, and GM. Corporate and social media will be receiving a letter and reviews describing this debacle.
If I was running your business I would be totally embarrassed. 0 out of 10.
Ann E.
Vehicle Make : Subaru
I need to say that Abra autobody is the only place I would trust my vehicle and have referred many friends to this particular location as well.
Todd and his crew did the upmost to keep me informed and did a stellar job on a very large hail damage repair.
Please be sure they know how much I appreciate them.
Laura J.
Vehicle Make : Volkswagen
Txt msg about our car were totally false and lies.
Maria P.
Vehicle Make : Subaru
I am very please with the whole team. From the start all we're welcoming and up front with how long it will take . Kept me informed in the progress of my car work. I felt confident that my car was in the best hands. Thanks to all of you for your great job!
Daniel H.
Vehicle Make : Volkswagen
Car was repaired and cleaned thoroughly. Tod was really helpful.
Chris B.
Vehicle Make : Toyota
Project was on time and on budget.
Gerry J.
Vehicle Make : Toyota
Car looks great.
Social