Abra Auto Body Repair of America - Thornton

This was a great experience Thank you

Great service, and communication. I was also impressed that my car was vacuumed out on the inside and greatly cleaned when I picked it up, I was not expecting that. Thank you

Jonathan was nice and kept me updated on yhe progress of the repair.

Keep me posted every day and found things wrong with my car I didn't know about but they fixed them.very friendly people to work with and kept my car cleaned.thank you all very much.

Great customer service! Kept me informed all the time.

The only complaint I have is when I got back in my car, everything was shifted... my steering wheel was pushed all the way in and down, there must have been someone 15 feet tall driving because my driver seat was practically in the back seat, and all of my mirrors were in crazy positions. Considering that is my only complaint I’m very happy with the work that was done and everyone I worked with and spoke to was amazingly friendly! Thank you all so much! And tell the 15 foot driver of my car hello.

I love how my car was fixed like brand new. Thank you for a great job.

Job well done.

The car was great and wounderly clean and excellent

Very quick and friendly

Extremely long process. Will not be returning

Everyone who had a hand in fixing my truck did a very wonderful job.. Thanks again for a job well done!!

I felt as though the repairs took way to long. Communication between ABRA and my insurance company were weak to say the least. Work could have and should have begun on the major pieces well before the supplemental work was approved by the insurance company. However parts were not ordered until Jan. 10, 2018 a full 22 days after I dropped of the car. When I dropped the car off I gave you a check from Geico for almost $7,000.00. When I picked the car up, I had to pay an additional $250.00 for a deductible that I had already paid to Satellite Auto Glass. Again, poor communication between you and the insurance company. Window stickers on the front window were taken off and not replaced, ie: Colorado Emissions sticker along with another sticker I had for a car wash. I am finding "fine" glass shards on the steering wheel and front dash. I have not had the time to check the rest of the interior. Because of the delay in starting the repairs, my allowance for a rental car ran out. Now to your credit, the Manager Jeff took care of the additional cost of the rental. It turned out to be one week additional time for the rental car. The quality of the paint job looks good, at least to my untrained eye. As for the quality of the repairs, that remains to be seen over time. All in all, I would have to say that if I had to choose a body shop in the future, I would probably look somewhere else.

The trax looked brand new when we received it back into our use. Thank you for the fantastic job your team did on the repair job.

Excellent!

I was called by Jason every other day or id receive a text message letting me no the progress of my car. I’m very happy with the work , customer service, a job well done. Thank you Jason and ABRA Techs

Tammy and the Geico representatives exceeded my expectations!! They both worked hard to obtain the parts needed for my car and had a four day turn around from start to finish! They both kept me informed on a daily basis as to what stage they were on all the way to the completion. Superior service!! Thank you!!! Tammy H

Abra is amazing, did a great job on my car and was fast and friendly. I will use them again and have already recommended them to all of my friends.

Great service Agent sent e-mails to me every day on the status of my auto repair.

Enterprise gave me a car that smelled like smoke that I had to drive all week, which was not pleasent to say the least. Otherwise, ABRA was AWESOME. You guys kept me up to date and did a great job and were extra friendly.