Julianna W.
Vehicle Make : Honda
Got my truck back today, ahead of schedule. The work looks great! Ernie kept me informed every step of the way. Explained the entire process; answered all my questions and invited me to call anytime if I had other questions or concerns. The job was completed in a timely manner, hassle free, low stress level. That's my idea of great service.
David H.
Vehicle Make : Toyota
I have never, in all my years of driving and claims, been through such an incredibly smooth process as I did with Abra and USAA together. Ernie at Abra kept in constant touch and was very helpful in every step of the rrepair. I would not change a thing about your process or staff other than thanking Ernie again for job well done. And, the bonus was the repair looks like a brand new car.
David P.
Vehicle Make : Nissan
Your staff was helpful, professional and courteous .
Carl M.
Vehicle Make : Subaru
Great work snd service.
Michael B.
Vehicle Make : Toyota
Class act
Danielle G.
Vehicle Make : Mercedes
Everyone was wonderful throughout the entire process!
Peter S.
Vehicle Make : Volvo
Everything was great...thanks Patrick
Stacy O.
Vehicle Make : Honda
Ashley was amazing!! Great daily communication. Friendly. All questions answered with total professionalism and car turned out fantastic.
Salita S.
Vehicle Make : Ford
The entire experience was marvelous! Best customer service I've ever had!
Mark H.
Vehicle Make : Chevrolet
Ernie Pino kept me informed during the repair process. Most impressive was the repair technicians. I think his name was Brian. He did a great job matching the paint, even thought the vehicle had the wrong paint code listed. I'm very happy with the repair thus far and would go back in the future (I hope not to have too).
Jenny D.
Vehicle Make : Jeep
Thank you for your professionalism and efficient repair on my jeep.
Larry M.
Vehicle Make : Chrysler
Great job Matt
Keun G.
Vehicle Make : Honda
Thanks for great job . God bless you all.
Sue D.
Vehicle Make : Infiniti
Exceeded my expectations, Ashley was excellent in daily communications
Robert S.
Vehicle Make : Subaru
The people are wonderful to work with. The automated text messages are useless.
Kathryn R.
Vehicle Make : Toyota
Ernie was awesome! The whole team rocked an the job was A. Then to top it off it was done in only four days with a sat sun In between. Thank you all :)
Jason K.
Vehicle Make : Nissan
I would give a 10
Carol S.
Vehicle Make : Honda
Thank you for keeping us updated on the status of our repair.
Austin O.
Vehicle Make : Toyota
Thank you
Megan A.
Vehicle Make : Mazda
I was very well informed about the process and status of repairs. It was nice to not have to follow up on anything myself. Ernie was always one step ahead of everything.
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