Abra Auto Body Repair of America - Colorado Springs North

I appreciated the fgriendliness of the staff

The quality of the work appears outstanding and the customer service was even better

Tailgate lock not fixed, need to return Mixed up phone numbers

So impressed with the customer service and repairs at Abra.

Awesome work! They were speed to just repair/replace the rear bumper but went above and beyond by buffing up the rear quarter panels as well so they weren't so different. They also buffed/cleaned or headlights! Great service as usual.

Everyone was professional and courteous. The texts kept me informed and up to date on progress. The repair was wonderful and through. My car was clean and vacuumed.

Awesome job

I reported that the check engine light came on after the accident. I was told I wasn't on at time of end repair. My check engine light was off when I got thecar back, but when I reached a speed of 40mph it came back on.? Someone turned the fault code off and when you drive 40mph it pops on. This was not told to me.

Fast and friendly service

The customer service is amazing and the work is flawless!

John and Jamie (pardon my spelling) kept me up to date on the progress of my repairs. They were always courteous and called when they said they would. I enjoyed working with your shop for the repair of my Mini!

Ashley did a great job for me. Awesome customer service. Thx.

Jamie, did a great job of keeping me informed, explaining the repairs and ensuring that I was satisfied with the repairs. Everyone at ABRA were very professional. If any of our vehicles need repair in the future, I'll bring them to ABRA. Thank you. Kelvin Bright

Wow where do I start? First off the paint job was horrible with a lot of orange peel left on the front bumper assy. Next, the rep drove the vehicle to the back without even letting the oil circulate within the engine when trying to do a quick fix; Then leaving us there for 20 minutes with no fix. Then I had to leave the vehicle overnight again for rework. Plus the vehicle was making a very loud knocking noise which wasn't there when we turned the vehicle over for repairs. And finally, we realized that gasoline was missing with levels down around an ****/8th of a tank vs. the original 3/4ths of a tank. Very disturbing when you consider that I was a repeat customer from some work done previously this year. Turn over is the only thing I can think off to be an explaination. I was happy with my previous experience but will never go back again. NOT A HAPPY CUSTOMER AT ALL; NEVER TO RETURN AND I WILL LET ALL MY FRIENDS KNOW NOT TO GO THERE.

Was always informed. Great service.

They were great, Ashley kept me up to date on a daily basis as to where things were in the process.

Everyone was extremely friendly and helpful. I was updated regularly by text and phone. Thank you.

Thanks

the quality of the repairs, and your customer service have raised the bar in your business. This has been an outstanding experience.

Don't tell me it will be done on Saturday, then Monday, then Wednesday and then not have it done until Thursday. It's the getting my hopes up and then continually changing it. It **** and makes a stressful, cruddy situation even more stressful and cruddy.