Abra Auto Body Repair of America - Colorado Springs North

Fantastic customer service. I loved the daily updates. My car looked brandnew when I picked it up. Will definitely recommend you to others. Claudia H

The consistent updates via different communications methods was on spot. Customer service is unmatched. Thanks!

I appreciate that the work was done correctly and in a timely manner. I have had other work done on other cars in the past and would gladly recommend ABRA Auto Body & Glass again. Thank you.

Actually, it was So much more than ‘just’ completely satisfied with not only the work performed @ ABRA, but the entire experience. I want to tell you that ‘my Brian’ was awarded @ least a 13! on a scale of ****-10 for his kindness, professionalism, attentional to detail, Always keeping me ‘in the loop’, and basically going above and beyond any expectations I had. I was absolutely blown away with Everyone I encountered in your office; the ‘Ladies’ were Awesome?? While I hope I never have to require your services again, I will demand using your establishment if ever the need should arise. From the worst possible event happening on my birthday after a recent move to Colorful Colorado, & being bullied by an S__, I can confirm that ABRA & it’s employees sure made that bitter pill more palatable to swallow; thanks again!! I Will be singing your praises & passing along word-of-mouth recommendations for ABRA to all I encounter. Thx, Nancy B

ABRA is great about communication. That is one of the things you don't with companies these days is proper communication. ABRA is awesome about communicating. They always tell me the different stages of where my car is at in the process. When they are done my looks great. Will always go back to ABRA because of the quality and customer service. Love dealing with Pantagonia (spelling?) the lovely woman at the front desk as she always great to deal with.

We appreciated the frequent text updates and periodic call updates. The total time was 9 days which was under the original estimate of 9 days. I also thought it was a commendable procedure for the manager to greet me during my drop-off appointment where I was able to express my concern about making sure we didn't drive up the cost of a rental for the other party if we had to wait a long time on the Mini part. The time was reasonable so that did not end up being an issue but it was helpful to have that addressed up front. The car looks great! My vehicle was ready when expected on the exact date promised. I would definitely refer your shop to others. I rate you a 10!

I appreciated Brian's personal phone calls with details on what was being done. He even offered to deliver the car to me.

You buffed my paint off. My car looks horrible! Your manager said my car was, "a piece of junk" and that he was not going to fix what they did, also that he was doing me a favor for working on my car. He was extremely extremely rude and insulting!! He raised his voice and kept saying my car was old and a piece of junk, then just walked away. I have pictures... This was a awful experience, I have never been treated so poorly and unprofessional.

Reno was great and very on top of things his communication with me was great your team is awesome

Great job, Thx

The SUV looks Great. Thanks for a job Well Done!

Great job and nice folks!

I was really happy with the service I received from the time I brought my vehicle to get repairs and through that process.

I am very very satisfied with my experience with Abra repair. I am very pleased with Brian and I do appreciated how he constantly kept me updated and informed with the progress of my repair. If I or anyone I know need any repair work done I will definitely refer them to Abra. I give you an A+

They were so good and fast

Matt was great at communicating and the work looks great

I'm impressed with the customer service! I was regularly informed of the progress of the work done on my car, and I got my car back before I was expecting it. Thank you to everyone in ABRA for a remarkable experience.

The staff was helpful in getting me in the door. Matt walked me through every step before and during the repair process. He was diligent in keeping me informed while my car was in the shop, and he made sure I had control over anything that came up. They even replaced my battery with one that I had purchased and not yet installed. Great service from people who care about what they are doing for you. I am deeply satisfied and I would trust then with any future repairs.

Loved texts! Car looked great!! Everyone was so nice!

Everything looks great