Abra Auto Body Repair of America - Carrollton

Great communication on the status of the repair.

Friday I was told that the only thing keeping me from getting the car was that a technician would have to go over the car for the repairs performed prior to getting the car back. I then asked when the technician would be done, they replied he had already left due to the weather conditions. I wonder why the technician wasn't able to perform the inspection so that I would be able to pick up the car when I was told it would be ready. I was then told that first thing Monday morning the technician would check out the car and that the car should be ready for pickup around 10 to 10:30. I called Abra at 12:14 to inquire about the car and was told they would call me back. They did call me at 12:32 to inform that the car was now ready for pickup. I'm just wondering how long it would of been if I hadn't inquired about the car when I did. Best regards Benjamin J. Godfrey

Just keep up the great work!

We were kept informed every step of the process. Very pleased with the customer service and quality and speed of the repair.

Yes above rc

Whitney was the perfect correspondent and it was a pleasure to work with her. She kept me updated about the repair process and was super helpful every time I called.

Great job

So far everything is ok.

Very thorough.

Zach was very professional and provided us with updates on the status of our car. He is very polite.

Very professional.

You have done work for me before and it was great this time also

Thank You!

Thank you for getting my car back right. I appreciate everything you done to make it look good again.

Zack is First class customer service. Abra is succefful because of people like him

Truck was completed on time and with quality workmanship.

Outstanding

Job was completed much sooner than expected and everyone was courteous

We were very impressed with the way you kept us informed on the progress of the repairs. Keep up the great service.

Great job! done on time constant updates and not that expensive.