Abra Auto Body Repair of America - Fayetteville

Great job!!!!

Your personal were very efficient, courteous and business like. I am a returning customer and am very pleased.

You all are amazing and I’m thankful for you all fixing my truck!

Good customer service

The team went above and beyond to make sure I was satisfied with my service.

When I went to the appointment I should have been told before hand what paperwork to bring would have made the process quicker

Will come back if need be.

None

Representative more than twice asked did I receive a check from the insurance company for the repairs. After I advised him no, the first time, one would assume the question has been answered. In my opinion it seemed as if he was trying to conclude if I had received a check and far to interested in if I had a check already and you weren’t going to get paid if that indeed was the case. Your records should provide all that information and maybe if he had taken a moment to familiarize himself with, perhaps his concerns would have been rectified and him asking him, would not have come off sort of “racist”. In fact when I picked up the car, he again asked if I had received a check so I insisted we both walk back in so he can check his records and I can leave with my car without his obvious concerns of how and whom will be submitting payment. It is not necessary for anyone to follow up. I have done business with this company several times before and the other times were overall pleasant.

Abra ALWAYS does a fantastic job. This is one of the primary reasons we come to you. Another is the high caliber of your customer service. Many thanks, again.

Scott was very generous and professional. He kept me informed of the status of my car. Great experience, Thanks Scott!

Thank you. Love how I was completely informed the whole time. Justin stayed on top of the whole process. Will definitely recommend ABRA.

Justin was very informative in explaining everything I need to know and made sure I had nothing to worry about.

The staff members who assisted me were as my father would have said "good people". Your staff is a breath of fresh air compared to many of my previous sales and service experiences. Thank you.

Great staff, easy process to have the damage to my car fixed, loved being informed about the completion of the work to my car.

I am so far pleased with the service rendered. My vehicle looled so nice i passed it when i arrived to pick it up. Clean inside and out. Thank you to all.

Everything looked great! I was completely satisfied with the results. Almost didn’t recognize my car once I had seen it.

Loved how ABRA stayed in touch with me about the car.

Thank you for completely anh my car look like new, and I want to say thank everyone in ABRA

Second time using ABRA. Happy with the service.