Abra Auto Body Repair of America - Peachtree City

Fantastic service. Trevor was terrific. Couldn’t have asked for better communication.

Abra is great. You guys have been great. Your customer service is wonderful and I am very satisfied with the job. Thank you.

Mr. Trevor, from the Peachtree City store in Georgia, was a great help with servicing our automobile. He kept us inform every step of the way and when the car was finished he explained in great detail the repairs that were made. He was an excellent supervisor!

From start to finish the whole transaction was excellent. Priscilla at the desk was professional and courteous to use. Then Trevor gave technical and professional advice to us that we didn't know and everything he said was absolutely correct with perfect service.

Experience was excellent. Body work was not perfect but satisfactory.All employees were exceptional.

Everyone I came in contact with at Abra were very professional and pleasant. They explained everything so that I would know what to expect. I appreciate that they cared about me and my car. The best part was that my car looked like nothing had happened to it. I would highly recommend Abra in Peachtree City to anyone that needs the services that they offer.

I was very impressed with all staff from the moment I came in. I, too, also have to work with the public and undedtand the importance of customer service. I thought Trevor was outstanding keeping me updated about my car's progression. He is a great asset to the vomoany.

Great customer service and attention to detail

Great work all around!

Omg. I'm speechless. They are wonderful people. They always kept me updated. The job they done on my car. OUTSTANDING. I'M SO SATISFIED. I'LL NEVER GO TO ANOTHER PLACE IF IM EVER IN A ACCIDENT. TRUST and BELIEVE THANK Y'ALL SO MUCH. I MEAN EVERY STAFF THAT WORKS THERE. I'M TRULY THANKFUL.

Very good work but just as important great service.

I appreciate having a dedicated USAA representative (Jessica(. Thank you!

My airbag sensors were damaged during repair and were not replaced/repaired before I picked it up

I liked the proactive service, both with emails and phone calls on the status of repairs. Very professional and friendly staff at all levels!

With unexpected weather delays and unexpected damage the team was very efficient in keeping me up to speed as to what was going on. It was great to know that my vehicle was in good hands and everything was being done above and beyond my expectations. Job well done.

Everything went so smoothly. The only thing that had a glitch was that enterprise forgot to pick us up.

Jessica was great! She worked with me every step of the way and answered all the questions I had especially since I was a customer pay. She kept me informed on the progress and went above and beyond. Thank you!!! This has been the best service experience I’ve had to date with regards to my car.

Your front desk ladies were a big help!

I chose Abra Body at the recommendation of MetLife Insurance company over other shops to repair my 01 Mercedes Benz CLK 430 which encountered a ladder falling from a truck on I85. From the start of the estimate I notice there was a communication issue between Abra and this Insurance co. (Metlife) as well as the car rental company (Enterprise), but I continued to proceed. Once the estimate was approved after 3.5 weeks,the work finally begun. It took 29 days to get my vehicle back from repaire. The **** was dropped several times between Insurance company, Abra and the car rental, but I remained patient. After all the work was completed, I can truly say the staff and management actually went beyond the call of duty to make sure I was totally satisfied with my vehicle. I understand bad breaks, but also understand good Customer Service when I see it. You guys corrected the issue and provided great Customer Service to correct the problem after all the communication and getting parts challenges. Overall, I’m very pleased with the high quality of craftsmanship rendered to my vehicle and the apology for what had happen. You guys overall are great. Good Job! Keep up the Great Customer Service. Thank you so much, -Mr. David C

My only negative comment is that I had gone to the bank to get cash to pay for my portion and I was told you would not take cash. I had to call and get my wife to come back with our credit card to pay the bill so I could get my car. I can’t believe that a company will not accept American currency (cash) to pay a bill. I am okay with the repair.