Michael B.
Vehicle Make : Chevrolet
Great Job, very satisfied
Jeffrey J.
Vehicle Make : Ford
Good friendly team to deal with
Diane M.
Vehicle Make : Honda
Thank you for the great, timely work in making my car look new again. Thank you to the area scheduling manager I just happened to talk with who got my repair done two weeks earlier than originally scheduled. Actually, I might have gone somewhere else if he had not intervened. Perhaps when a shop finds it's scheduling out several weeks the company might find some way to incentivize its employees to find a way to get the repair done sooner? There are profit concerns by shop, but that can be worked out. It might appeal to customers in certain situations that you move the customer's car by flatbed to another shop that is not quite as busy. Don't you want to begin with customer satisfaction and figure out a way to make it happen, just as in this instance? A shop's huge backlog is fertile ground for redirecting cars to other shops, just as you did mine. It's a win-win. It sure beats sending your customers down the street to the competitor, wouldn't you agree? Many thanks!
Randy S.
Vehicle Make : Dodge
Very professional and a reasonable price.
Arlene I.
Vehicle Make : Lincoln
My car was not ready when promised resulting in me leaving work early two days. When I miss hours from work, I am not paid.
Laurian C.
Vehicle Make : BMW
Thanks for the great service and support!!
Monica E.
Vehicle Make : Mitsubishi
My experience with ABRA auto n body was a superb experience from customer service desk, the tech gentleman providing the estimate & keeping me updated with emails n phone calls, washing n cleaning the car, to the completed finished work done on my vehicle. Everyone was pleasant n very helpful....Awesome job! There was one item however when I dropped my vehicle off there was 90 miles of fuel in it, when I picked it up there was only 40 miles left. Would have been a courtesy to replace what was used, thanks for such great service I will be recommending ABRA to all my family and friends!
Angela C.
Vehicle Make : Mitsubishi
My car looks amazing and I was totally satisfied. Staff was amazing also. Awesome experience.
Dave G.
Vehicle Make : BMW
Ecvellent.
Jeremy P.
Vehicle Make : Kia
The representative was very professional, and the repairs were completed above standard in a very timely manner. Thank You
Rhonda B.
Vehicle Make : Chevrolet
Everyone was very professional and courteous .
I was kept informed and updated. My car was actually fixed quicker than I was told ! That's great!
Margie C.
Vehicle Make : Buick
Excellent!
Howard C.
Vehicle Make : Lexus
Great customer service, excellent quality work. It was actually a treat to get the daily e-mails updating my car's progress--they were informative but light-hearted and funny. Every person with whom I worked was great--especially Kevin.
Carletta R.
Vehicle Make : Toyota
I truly appreciate how well they worked on my car and how they kept me posted on the repairs. Thank you so much!
Wayne N.
Vehicle Make : Buick
Excellent work and fast.
Kevin G.
Vehicle Make : Nissan
They did a great job on my car and they were very professional.
**** T.
Vehicle Make : Mitsubishi
They were good and fast. The work was great and so were the personal.
Rufus R.
Vehicle Make : Honda
Job well done we were very satisfied and really pleased with the work that was done on the vehicle. Looks like a brand new car.
Cynthia P.
Vehicle Make : Nissan
I rely appreciate the quick,reasonable,efficient and friendly service provided by the staff. Eddie is very good st managing that office....koodooes and a grateful thanks to him.
Eric D.
Vehicle Make : Jeep
Kevin, Eddie and Linda were awesome and got my car back in two and half days!!
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