Abra Auto Body Repair of America - Morrow

The team was absolutely awesome! Leadership starts from the top and the leadership showed at Abra from the level of communication to the level of meticulous work done to ensure I was completely satisfied!!! I was made to feel like a part of the family! I especially want to thank management! They’ve got things running like a well oiled machine! My hat goes off to Josh, Eddie, David, the **** (Josh knows his name) and to the two office female staff! The level of comfort began from the time I walked through the door until I picked up my vehicle. Thanks Abra!!! Dr. Sims

Great customer service.

Appreciate how you kept me informed of the daily progress.

David Skidmore kept me abreast throughout the entire process. I could almost count on a daily briefing which really took the guest work out of what was going on with my car. Very smooth experience from the time my appointment was made until it was ready for pick up.

Ryan kept me well informed on repairs the entire time and the staff was very nice and compassionate

The entire staff was very professional and the service area very neat and clean.The repairs to my vehicle and the early completion are greatly appreciated. I will recommend your service to others. A job well done, is not enough. Thanks. Deborah Williams

From the time I walk into ABRA the staff was extremely professional.David made me feel at ease. David answered all my questions. I will told feel comfortable in recommended your company to friends and family.

My vehicle was repair in a very timely and professional manner and I love the work everyone was very professional

I experienced awesome customer service, daily textbupdates as well as calls from Ryan updating me on my vehicle. I picked up my vehicle today as scheduled and it looks brand new. I'm very satisfied. Thank you

Plenty of updates! Valet service was terrific! Driver polite, very competent!

David and the whole team were very professional and knowledgeable! Loved the daily updates..the process was easy and stress free. Thank you all so much! My front bumper looks perfect!!!

A very professional and thorough repair to my car. Highly recommended

Good job

I’m dissatisfied due to this being my second time allowing Abra to fix my vehical. But it not being 100% . Starting with the initial conversation and walk through with the front desk representative a girl. She was very rude and just seemed unconcerned about my situations and the things I’m explaining to her regarding the repairs of my vehical. I was initially told a time frame of 2weeks which turned into 2.5 months! Ridiculous! This made me have to continue to do THEIR jobs by contacting my insurance agent as well as the rental company to inform them of everything that is going on regarding my car. They continued to lie to me over the phone and txt msg about the repairs of the vehical. For example telling me oh only a couple more days left, they only have to install the windshield, etc. After a month went by I went up to the shop and requested to see my car because I needed some paperwork out of the car. David then showed me it (which I couldn’t get into the car) the entire Front end of the car was torn apart with the dash,windshield, and hood ALL still needing repairs! I asked and he says “ yea so it taking a little longer than expected” which is fine but they lied to me the whole time and cAused me to pay out of pocket for my rental car because of it. If I would have known that the repair was going to take longer than they stated, I would have definitely went to another business for repairs. They stated they called and left me msgs about the car, but that was also a lie! All falsified information and not informative through the process as to what’s going on with my car.

My only issue is that since I've received my car it has red ants in it! We noticed a few as we drove off but by day 2 they were all over. I've since bombed my car

Very good customer service.

Came back for additional repairs done last year and the experience this time around was impeccable! They did a great job.

Thanks for a job well done!!!!

Excellent

I love Abra Morrow! Many of my friends and family members get their vehicles taken care of here. Every time it's a great experience. All of the staff is a pleasure to be around!