Kevin Z.
Vehicle Make : Honda
After setting my appointment and even following up during the scheduled week work was to begin, I showed up to learn the appointment was canceled. Additionally, I was met with no concern at the desk to try and rectify the situation. Only by my follow-up did the National call center see multiple failure points and took action to serve the customer. It was not an ideal experience. However you all came through in the end. Thank you.
Barry B.
Vehicle Make : Volvo
Mike was excellent throughout the entire process. He kept us up to date on the progress of the repairs and the car was completed on time.
Larry H.
Vehicle Make : Jeep
The service was 100%. Mike was a pleasure to work with. I work in a customer service management position, and appreciate good service. The service i received was great. Keep up the good work.
Janice H.
Vehicle Make : Kia
Very good
Kyle D.
Vehicle Make : Chevrolet
Perfectection
Lee B.
Vehicle Make : Chrysler
Excellent communication regarding the status of the repair. The office staff was pleasant and welcoming. My rep, Mike, explained what needed to be repaired and they did a great job.
Andrew D.
Vehicle Make : Ford
Mike Dressel was amazing. He was very informative and kept me up to date. He made it an enjoyable experience and I would recommend his service to anyone!
Randall D.
Vehicle Make : Nissan
Looks like a "first class" job. Thanks!
Anna L.
Vehicle Make : Honda
Great communication
Michelle M.
Vehicle Make : Dodge
Mike was just great!!! Professional and personable. Excellent customer service. Teressa at front desk was very helpful and really great working with when picking up my car. Thanks everyone! Fabulous job on my car and a seamless process when paying and picking it up. Thanks again, Michelle M
Visweswaia G.
Vehicle Make : Nissan
I really appreciate the way Mike handled my case. He is friendly and courteous . I will certainly refer Abra to my friends
James K.
Vehicle Make : Toyota
Excellent job, thanks for keeping me informed along the way!
Gajendra Y.
Vehicle Make : Honda
Very good service ,fast delivery very happy with work done by Abra
Michael C.
Vehicle Make : Volkswagen
Car looks great, great job guys
Wanda P.
Vehicle Make : BMW
Mike is the BEST! The whole team in **** is friendly, customer focused and do superb work. Mike gave me updates and work was completed faster than I anticipated. With the text updates, I knew exact status at all times. I love the small town feel of the shop. They really took care of me. I will continue to refer this location to all. Amazing job and amazing experience!
Janet R.
Vehicle Make : Toyota
Everyone was wonderful and took very good care of me and my car.
Chelsea G.
Vehicle Make : Nissan
Excellent communication
Kippi F.
Vehicle Make : Kia
Great, quick work and kept me informed
Larry K.
Vehicle Make : Nissan
Excellent Service!
Rosemary S.
Vehicle Make : Honda
It was a pleasure working with all of you. Your concern is appreciated and it was nice to have and up-to-date report. Abra will be the only place I will trust my car to be worked on. Thank you for putting me at ease.
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