Wendy H.
Vehicle Make : BMW
Kenny G was very good. Loved that he followed through on what he said he would do.
Gabriella B.
Vehicle Make : Hyundai
Excellent job! I am impressed by the great customer service! Thank you very much.
Norma G.
Vehicle Make : Honda
Bill was my guy, he was so helpful, and friendly and worked with me to make sure I understood the process. He kept me updated during the 11 days he had my car. I couldn't ask for a better job well done. Thank you! Thank you! To Bill and everyone at ABRA.
Elizabeth C.
Vehicle Make : Mini Cooper
When the bumper comes in 5 parts and 4 of them are replaced due to damage, and the 5th section - which is made of plastic and has been in the sun for 9 years, the repair looks like a piecemeal chop job. Please reach out to Esurance about this claim - the resulting repair is not acceptable.
Larry M.
Vehicle Make : Nissan
James Womack provided excellent communication during our extensive car repair. Our baby looks like new. We hope to never need Abra again, but if we do, we'll return.
Allie M.
Vehicle Make : Ford
Hands down best customer service experience I've had! I really appreciate the open lines of communication and constant updates. Thank you for working with me, and taking into consideration my timeline, and exceeding my expectations!
Carlos A.
Vehicle Make : Lexus
James was excellent
Timothy R.
Vehicle Make : Nissan
Bill was extremely helpful and communicated with me all along the way. Great work and great service.
Angela R.
Vehicle Make : Chevrolet
Wonderful experience. Everyone kept me well informed of the progress of the repairs and the work was done extremely fast. Very pleasant specialist as well. Thank you
Tom W.
Vehicle Make : BMW
Very smooth operation.
Jerald R.
Vehicle Make : Toyota
Survey
****. 10
2. 10
3. Yes
4. Yes
5. 10
6. 10
7. No
Beth R.
Vehicle Make : Hyundai
I loved the frequent updates delivered in a delightful and uninvasive way.
Thank you!
James W.
Vehicle Make : Acura
James W
Lasonjia J.
Vehicle Make : Audi
My representative Bill was outstanding. He understands his business and made me feel very confident about my repairs. He also updated me on the progress and was extremely professional. I would recommend him to everyone that I know. He is an asset to the business.
Alina F.
Vehicle Make : Mitsubishi
Thank for an outstanding service. James did great communicating with me. As I told him as well, I'll make sure to refer whenever the chance.
Jeffrey P.
Vehicle Make : Nissan
The entire experience was awsome...Kenny was very professional throughout my experience and he deserves a raise
Tonisha R.
Vehicle Make : Honda
Complications when I came to pick up & the MANAGER was very unprofessional
Stephen L.
Vehicle Make : Infiniti
Beyond expectations. Communications were frequent and informative.
They met deadline and did a wonderful job.
Laura T.
Vehicle Make : Nissan
Everyone was very helpful
Katherine W.
Vehicle Make : Nissan
The quality of work and customer service was outstanding
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