Warren K.
Vehicle Make : Buick
I thought the walk through on repair process was very good and informing on an every day progress was good and thank you for excellent job wck
Tamarcus J.
Vehicle Make : Chevrolet
Best Dam job ever
Anne B.
Vehicle Make : Ford
As a retired auto claims examiner I have dealt with shops in several states. The service I received was second to none. Excellent from start to finish.
Isabella S.
Vehicle Make : Volkswagen
Couldn't have done it any better was very pleased thanks
Shanon B.
Vehicle Make : Kia
Westin was awesome he kept me updated and answerd any questions i had for him.
Stacey O.
Vehicle Make : Mercury
Great experience, extremely fast and great work. Thanks
Cassandra H.
Vehicle Make : Ford
Weston was great at keeping contact with me and letting me know the progress of my car throughout the repair. He was very professional and my car looks better now than it did before! Thanks so much!
Frieda U.
Vehicle Make : Acura
Everyone was wonderful. Helpful. And the job was done beautifully and quickly.
Joseph W.
Vehicle Make : Ford
100% satisfied and thank you all for a job very well done.
Susan H.
Vehicle Make : Acura
Timely ....efficient....communicative
Ched W.
Vehicle Make : Ford
Fast turn around. Great employees.
Ronald H.
Vehicle Make : Acura
When I am more than pleased with an experience, I often say that my expectations were exceeded. That would be a gross understatement in this instance! I never imagined that there existed a company as incredible as Abra. I am highly impressed. It doesn't even feel like I have bee through an auto claim experience! Thank you
April F.
Vehicle Make : Nissan
Johnny was so informative with me, this is my second time using Abra and the experience was just like the first one( excellent).
Joni H.
Vehicle Make : Ford
I was kept informed every step of the way through this process. Everyone I dealt with was polite and helpful.
Kenneth H.
Vehicle Make : Ford
The job was finished sooner than expected.
Kayla D.
Vehicle Make : Dodge
Awesome service!
Vertrina A.
Vehicle Make : Toyota
The lady that help me was I think her name was Michelle she was gave all the prices and professional. And Mr. Johnny call and e-mail each and every details concerns my vehicle. He was very professional as well I'm very pleased with my experience with ABRA Auto Body & Glass.
Jamis B.
Vehicle Make : Nissan
I recently had my vehicle repaired at abra after someone backed into my 370z. First I was very unsatisfied with the promised time of completion as I was told it would be 4 Days to complete. If it was going to take 2 weeks and I was told it was going to take 2 weeks I would have been satisfied because I would have expected that time frame. I am a manager at firestone and I promise my customers a longer time so they can expect a while and return their vehicles fixed right the first time in a shorter amount of time so they can be happy with Us. First my vehicle was rushed back to me as I picked it up a week and a half later at night and couldn't really see the vehicle except that the damages were fixed. Rick the manager called me earlier that day and claimed it was being detailed and that he would do a quality inspection to make sure everything was very clean and done right. Well... He lied I feel like rick was giving me the run around the entire Time. The next morning I checked my vehicle and had scratches that Were never there prior to service white over spray on my left rear wheel that had been repaired, On my back window, hatch, bumper, left fender and right fender. I had white powder covering the entire body also in the inside was white powder on my seats, floor, door jams, steering wheel, trunk and Windows. Some quality walk Huh. Yeah not happy at all with that. Pissed is an understatement. I brought my vehicle directly back to abra and was very happy with Johnny as he assisted me in walking the vehicle and getting my car back in to actually detail it this Time. He was very courteous and sympathetic and adamate about getting my vehicle fixed. I got my car back the same day and it was a night and day difference. although my wing was scuffed on the rear left side and a scratch on the roof close to the top of the door apparently From the buffing of the few of many scratches that were added to my car from being worked on. The interior was very clean although my door jam still had white powder and my trunk still had a little bit that I cleaned myself personally and I will be taking my car to harrisons body shop for the scuffs and couple scratches that were Still left on my vehicle to be repaired because I will never take my car or recommend anyone to that abra location ever again in my life. I was just happy to have my baby back. I want Johnny to be commended and as for Rick I couldn't care less about his customer service or his quality inspections. This experience with your riverside abra location was a nightmare I expect to receive my vehicle in the same condition I had it before the incident. If I wanted a **** I would have bought one. I will be posting warning for anyone needing their car repaired of this location and if someone is dumb enough to not heed my warning I will make sure to let them know to ask for Johnny.
Lucille S.
Vehicle Make : Mercedes
I am completely satisfied with the results ,and a special thanks to Wesley and the whole crew
Tara F.
Vehicle Make : Nissan
Service was exceptional. They kept me informed on any and all of the updates on my car. Took my mind off the accident and gave me reassurance that my car was going to be indemnified with my car looking new. I would definitely go back to Abra ( hopefully not though.. Not looking forward to any more accidens)
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